Senior Analyst - MS Dynamics 365

- Minimum of 4+ years of proven experience with Microsoft Dynamics 365, particularly in Project Operations and Sales modules.

Core MSD Skills :

- Expertise in Microsoft Dynamics 365 modules, specifically Project Operations and Sales.

- Exclude candidates with sole experience in the Customer Service module.

- Configure and customize Dynamics 365 using out-of-the-box features.

- Develop and maintain document templates and contract templates.

General MSD Skills :

- Develop and customize Microsoft Dynamics 365 applications to meet business needs.

- Design and implement workflows, plugins, and custom entities.

- Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications.

- Troubleshoot and resolve issues within the Dynamics 365 environment.

- Integrate Dynamics 365 with other systems and applications.

- Conduct unit testing and ensure quality assurance.

- Provide technical support and training to end-users.

- Stay updated on the latest Dynamics 365 features and best practices.

- Actively participate in meetings and take on responsibilities as needed.

- Knowledge in AI Tools will be an add-on.