Job Summary:

We are looking for an experienced SCCM Operations Engineer with strong hands-on expertise in Microsoft Configuration Manager (SCCM/MECM) to manage, maintain, monitor, and troubleshoot enterprise endpoint management environments. The ideal candidate should have experience in application deployment, patch management, OS deployment, infrastructure administration, and endpoint operations.

Total Experience: 5 - 20 years

Key Responsibilities:

- Manage and support day-to-day SCCM/MECM operations in an enterprise environment.

- Monitor SCCM infrastructure health, site servers, distribution points, management points, and client health.

- Manage software deployment, application packaging, and installation troubleshooting.

- Perform Windows patch management, software updates, and compliance monitoring.

- Manage OS deployment (OSD), task sequences, boot images, and deployment packages.

- Configure and manage device collections, boundaries, boundary groups, and distribution points.

- Troubleshoot SCCM client installation, communication, deployment, and policy-related issues.

- Manage software inventory, hardware inventory, and compliance reporting.

- Work on SCCM upgrades, hotfixes, infrastructure maintenance, and performance optimization.

- Support Windows 10/11 endpoint management and integration with Microsoft Intune.

- Create and maintain PowerShell scripts for automation and operational activities.

- Handle incident management, service requests, root-cause analysis, and documentation.

Required Technical Skills:

- Strong hands-on experience with Microsoft SCCM / MECM.

- Expertise in application deployment and software distribution.

- Experience with Windows patch management and update deployment.

- Knowledge of OS deployment, task sequences, MDT, and boot images.

- Hands-on experience with collections, boundaries, and distribution points.

- SCCM client health monitoring and troubleshooting.

- Working knowledge of Windows 10/11 and Windows Server.

- Knowledge of Active Directory, Group Policy, WSUS, and SQL Server.

- PowerShell scripting for automation and troubleshooting.

- Understanding of SCCM infrastructure components and architecture.

Good to Have:

- Exposure to Microsoft Intune and co-management.

- Knowledge of Windows Autopilot.

- Experience with endpoint migration and SCCM-to-Intune transition.

- ITIL-based incident and change management.

- Experience supporting large-scale enterprise environments.

Ideal Candidate Profile:

- 5+ years of experience in SCCM/MECM operations and administration.

- Strong production support and troubleshooting experience.

- Ability to independently manage endpoint management operations.

- Good communication, analytical, and problem-solving skills.