Salesforce Business Analyst - CPQ

Salesforce Relevant Experience - 8+years - Sales Cloud + CPQ + Services Cloud

Position : 1

Mode : Work from Home

RESPONSIBILITIES :

- Should be able to analyse business requirements around the fulfilment process and able to suggest better business and system processes for those requirements.

- Design, prototype, build, document and support solutions for the Salesforce Order Management and Fulfilment capability to meet business needs, including configurations, customizations and integrations.

- Translate business requirements into detailed specifications and oversee the build activities to deliver integrated solutions from the design stage to a functional application with a focus on SFDC best practices.

- Create and maintain detailed functional documentation for requirement specifications.

- Provide system administration support of customized Salesforce applications, user permissions, security settings, custom objects, and workflow.

- Understanding of Salesforce Sales Cloud functionality.

- Understanding with quote-to-order processes with knowledge of Product setup, Product Options, Product configuration & and rules, Pricing, Discounting, and Quote templates.

- Understanding with WebServices Process Builder, Workflows, Formulas, Flow, Assignment Rules and Advance Approvals.

- Understanding on integrations with Salesforce.com using REST/SOAP API's.

- Working knowledge of SFDC integration is strongly preferred.

- Strong customer focus with a high tolerance for ambiguity and requirement changes.

- Strong problem-solving mindset to ensure creative and logical thinking for potential solutions.

- Ability to be flexible and proactive to facilitate a quick response to changing project requirements, customer objectives, and meeting global goals successfully.

EDUCATION AND CERTIFICATION :

- Minimum 8+ year's experience working on the Salesforce platform.

- Experience working with fulfilment process implementations, middleware and 3rd party integrations is essential.