- You troubleshoot a production issue by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint a specific problem and then resolve it.

- You identify root causes and identify learnings to improve both operational processes.

- Demonstrate data-driven open-minded decision making, have an insatiable curiosity, love to innovate to solve difficult challenges.

- Cconsistently deliver results, with quality, in a fast-paced environment.

- Collaborate with peers, share knowledge, and contribute to technical decisions.

- Write complex queries and scripts, analyze datasets, and pinpoint issues efficiently.

- Effectively communicate with global partners and stakeholders.

What to Bring :

- Bachelors degree with 4 to 8 years of experience as a software developer with proficiency in Golang.

- Experience in building and monitoring global-scale large platform services in non-prod and prod environments.

- Ability to collaborate effectively with remote peers across disparate geographies and time zones.

- Excellent written and verbal communication skills with emphasis on technical documentation.

- Experience with on-call rotation, incident response, playbooks.

- Excellent CS fundamentals; good technical understanding of Kubernetes-based microservice architectures, caching solutions, messaging services, DB services, API gateways, service mesh, and infrastructure-as-code technologies/processes.

- Experience with at least one cloud provider (AWS, GCP, Azure, or other).

- Ability to implement and interpret metrics, and logging using tools like Prometheus, CloudWatch, Kibana, PagerDuty.