We are seeking a proactive and skilled Site Reliability Engineer (SRE) to join our team on a Contract-to-Hire (C2H) basis. The ideal candidate will have solid troubleshooting abilities, strong scripting experience, and hands-on exposure to modern DevOps and monitoring tools. You will be instrumental in ensuring the reliability, scalability, and performance of our production systems.

Key Details :

Role : Site Reliability Engineer (SRE)

Experience : 4 to 6 Years

Location : Pune

Employment Type : Contract-to-Hire (C2H)

Notice Period : Immediate Joiners Only (Candidates with a maximum of a 15-day notice period will be prioritized)

Core Responsibilities :

- System Reliability: Focus on automating toil, improving system performance, and ensuring the high availability and scalability of critical production services.

- Troubleshooting & Incident Management: Serve as a key resource in triaging, troubleshooting, and resolving complex incidents, leveraging your knowledge of the software development lifecycle and production environments.

- Monitoring & Alerting: Configure, maintain, and enhance monitoring solutions, including creating effective dashboards, defining critical alerts, and writing analytical queries within monitoring tools.

- Automation: Utilize scripting to automate repetitive tasks, implement proactive health checks, and streamline deployment and operational procedures.

- CI/CD Pipeline Management: Contribute to the maintenance and improvement of our Continuous Integration and Continuous Delivery (CI/CD) pipelines.

- Process Adherence: Apply basic principles of IT Service Management (ITSM) to manage incidents, problems, and changes effectively.

Required Technical Skills (Must-Have) :

- The numbering in parentheses (e.g., 3/5) indicates the required proficiency level.

- ITSM/ITIL (Basic): Foundational understanding of core processes like Incident Management, Problem Management, and Change Management.

- Operating Systems: Good working knowledge of Linux administration, command-line tools, and system diagnostics. Experience with managing and troubleshooting certificate renewals is required.

- Scripting (3/5): Strong proficiency in at least one scripting language for automation: Shell (Bash/Ksh), Groovy, or YAML.

- Monitoring Tools (3/5): Hands-on experience with commercial monitoring platforms like Splunk or Dynatrace.

Specific Ability: Must be able to create alerts, build dashboards, and write complex queries within the chosen monitoring tool(s).

- Database (Basic): Ability to write standard SQL statements, including SELECT queries and basic DML (Data Manipulation Language) operations.

- CI/CD: Practical experience with Jenkins (3/5) for building and deploying applications.

- Version Control: Good working knowledge of Git / Bitbucket (3/5) for code management and collaboration.

Desirable Technical Skills (Nice-to-Have) :

- Configuration Management: Exposure to configuration management tools such as Ansible or Chef.

- Cloud Platforms: Experience with any major cloud provider, with AWS exposure being preferred.

Behavioral Skills :

- Communication (4/5): Excellent verbal and written communication skills; must demonstrate confidence and clarity during technical discussions.

- Problem-Solving: Strong aptitude for problem-solving and a proactive, ownership-driven mindset.