The L3 DevOps / Cloud Engineer will act as a senior technical resource responsible for leading complex infrastructure and DevOps activities, driving automation, defining technical standards, and improving platform reliability.

The role requires strong hands-on expertise in AWS, Terraform, AWX/Ansible, ArgoCD, GitOps, Kubernetes, CI/CD, and Disaster Recovery.

Key Responsibilities :

- Act as the L3 escalation point for complex Cloud, DevOps, Kubernetes, infrastructure, and deployment issues.

- Lead major technical activities across production and non-production environments.

- Take ownership of complex infrastructure changes, upgrades, migrations, and platform improvements.

- Lead and coordinate Disaster Recovery (DR) activities, including :

1. DR planning

2. Restore testing

3. Failover/failback activities

4. Application and infrastructure recovery

5. DR validation

6. Runbook preparation and improvement

- Design and implement infrastructure using Terraform.

- Develop and maintain reusable Terraform modules.

- Review Terraform code and infrastructure changes implemented by L1/L2 engineers.

- Define Terraform coding standards, repository structure, and implementation best practices.

- Strong hands-on experience with AWX / Ansible.

- Develop reusable Ansible roles, playbooks, and automation workflows.

- Use AWX to automate :

1. Server configuration

2. Patching

3. Application deployment

4. Infrastructure operations

5. Repetitive BAU activities

- Identify manual operational activities and convert them into automated workflows.

- Design and maintain ArgoCD-based deployments.

- Implement and support GitOps practices for Kubernetes and application deployments.

- Define GitOps repository structures and deployment standards.

- Manage and troubleshoot ArgoCD :

1. Applications

2. Sync issues

3. Configuration drift

4. Deployment failures

5. Environment promotion

6. Rollback activities

- Design and maintain Kubernetes workloads running on Amazon EKS.

- Develop and maintain reusable Helm Charts.

- Define standards for Helm values, templates, and environment-specific configurations.

- Design and improve CI/CD deployment processes.

- Support and improve Jenkins and other CI/CD automation.

- Define deployment strategies and operational standards.

- Lead automation initiatives across Cloud and DevOps platforms.

- Develop automation using :

1. Terraform

2. Ansible / AWX

3. Bash

4. Python

5. CI/CD pipelines

- Define and enforce technical standards for :

1. Infrastructure as Code

2. Terraform

3. GitOps

4. Kubernetes

5. Helm

6. CI/CD

7. Automation

8. Cloud operations

9. Patching

10. Deployment processes

- Establish reusable templates, modules, pipelines, and automation frameworks.

- Perform technical reviews for changes implemented by L1 and L2 engineers.

- Lead complex production incidents and perform Root Cause Analysis.

- Identify recurring issues and implement permanent automated solutions.

- Improve monitoring, logging, alerting, and operational reliability.

- Participate in architecture and technical design discussions.

- Lead production deployments, infrastructure upgrades, patching, and maintenance activities.

- Mentor and provide technical guidance to L1 and L2 engineers.

- Create and maintain :

1. SOPs

2. Runbooks

3. Technical standards

4. Architecture documentation

5. DR documentation

6. Operational procedures

Experience :

- 8+ years of relevant experience in cloud engineering, infrastructure, DevOps, or a related field is required.

Core Technical Skills :

- Strong hands-on expertise in :

1. AWS

2. Amazon EKS

3. Kubernetes

4. Terraform

5. Terragrunt

6. AWX

7. Ansible

8. ArgoCD

9. GitOps

10. Helm

11. Docker

12. Jenkins

13. CI/CD

14. Git

15. Linux

16. Windows

17. Bash / Python

18. SSL/TLS

19. Infrastructure Automation

20. Disaster Recovery

21. Monitoring & Logging

22. Production Troubleshooting

23. Root Cause Analysis

L3 Expectations :

An L3 Engineer Should Be Capable Of :

- Leading technical activities independently

- Owning complex Cloud and DevOps changes

- Designing and implementing automation

- Leading Disaster Recovery activities

- Implementing GitOps using ArgoCD

- Building automation using AWX/Ansible

- Developing and reviewing Terraform code

- Defining technical standards and best practices

- Driving operational improvements

- Mentoring L1/L2 engineers

- Handling complex production incidents and RCA

- The L3 engineer should move beyond routine operational support and focus on engineering, automation, standardization, reliability, and technical leadership