Job Description:

Role Summary:

We are looking for a QA Manager who leads the QA team while staying hands-on in test automation and AI-assisted QA. You will own quality across the product, and still design, review manual processes, and implement automation frameworks, and AI-driven testing practices.

Key Responsibilities:

- Define and drive the overall QA strategy aligned with product and engineering goals.

- Own QA deliverables, timelines, and release commitments, ensuring quality objectives are met.

- Lead, mentor, and grow a high-performing QA team across manual and automation testing.

- Evaluate and implement automation and AI-driven testing solutions.

- Leverage AI for test generation, defect analysis, regression optimization, and root-cause investigation.

- Establish best practices and governance for responsible AI adoption in QA.

- Own test planning, estimation, execution, and reporting for major releases.

- Ensure production quality through monitoring, incident support, and post-release validation.

- Collaborate with Product, Engineering, and Operations teams to drive continuous quality improvements.

Required Qualifications:

- 8 to 12+ years in software QA, with 3 to 5+ years in a QA lead/manager role.

- Proven hands-on automation experience you must be able to code/review automation (not manage-only).

- Strong proficiency in at least one automation stack:

1. UI: Selenium

2. API: Postman, RestAssured, Karate, etc.

3. Language: Java

- Practical experience with QA AI - implementing or piloting AI in test design, execution, maintenance, or analysis.

- Strong analytical, communication, and stakeholder management skills.

- Prior experience working on U.S. financial services products, including loans, mortgages, credit cards, or similar regulated financial platforms.