Program Manager

Description :

IS&T Program Manager This role is part of the PMO organization, delivering high-value program and project management across a complex landscape of 300+ applications and 800+ integrations. You will support a team of Project Managers and operate at a program level coordinating multiple interrelated projects, maintaining an integrated master schedule, and ensuring delivery on time, within budget, and with the highest quality. The IS&T PMO manages the development and implementation of company services involving departmental and cross-functional teams across multiple projects and workstreams.

Primary Roles and Responsibilities :

- Lead the end-to-end delivery of multiple interrelated projects within a single program, from initiation through closure.

- Provide program-level leadership for complex IT application and infrastructure initiatives.

- Establish and enforce program management principles, processes, and artifacts across workstreams.

- Create and maintain an integrated master schedule using Microsoft Project, including critical path analysis and resource leveling.

- Manage multi-million dollar budgets with detailed tracking, forecasting, and variance analysis.

- Direct and balance resources across concurrent projects, resolving conflicts and surfacing bottlenecks.

- Orchestrate cross-project dependencies, risks, and interlocks across 300+ applications and 800+ integrations.

- Collect and report on program metrics (schedule, cost, risk, resource health) to stakeholders and executives.

- Lead program communications (stand-ups, reviews, stakeholder briefings) and maintain artifacts in SharePoint.

- Maintain execution logs (RAID logs, meeting minutes) and ensure transparency with sponsors and leadership.

Experience / Qualifications :

- 10+ years of experience in IT program and project management, with a proven track record managing large portfolios of interrelated projects.

- Strong stakeholder management and executive presence; assertive communicator who takes ownership.

- Comfortable commanding authority, influencing across levels, and driving accountability.

- Proven ability to thrive in fast-paced, high-pressure environments with shifting priorities.

- Experience working with distributed teams across time zones in shared-resource models.

- Proficiency in Microsoft Project for program scheduling; familiarity with Planview, Jira, and SharePoint.

- Strong organizational, decision-making, and financial management skills.

- Hands-on experience with data migration projects: mapping, cleansing, transformation, reconciliation.

- Experience with enterprise SaaS platforms such as Salesforce, Oracle E-Business Suite (EBiz), Oracle HCM, or similar.

- Familiarity with integration patterns, APIs, ESB/Integration Hubs, and SaaS delivery models.

- Experience with change/release management and awareness of IT security and compliance (e.g., SOX, GDPR, CMMC).

- Certifications such as PMP, ACP or equivalent are desirable; experience with Agile, Waterfall, or hybrid methodologies (e.g., SAFe, LeSS) is a plus.

Attributes Were Looking For :

- Assertive communicator with executive presence who can influence and negotiate effectively.

- Ownership mindset takes full responsibility for outcomes and holds others accountable.

- Strategic thinker who sees the big picture but can dive into detail when needed.

- Comfortable navigating ambiguity, shifting priorities, and leading in high-demand environments.