Client : NBFC in Pune

ROLES & RESPONSIBILITIES : Program Manager

- Overseeing multiple related projects to achieve strategic organizational goals, requiring them to manage budgets, resources, risks, and stakeholder communications, ensuring alignment with long-term objectives

- Strategize, implement, and maintain program initiatives that adhere to organizational objectives

- Develop program assessment protocols for evaluation and improvement

- Maintain organizational standards of satisfaction, quality, and performance

- Oversee multiple project teams, ensuring program goals are reached

Techno functional role :

- Knowledge of basic SDLC cycle

- Excellent problem-solving skills and ability to think critically in a fast-paced environment.

- Relevant Salesforce basics certifications (e.g., Salesforce Certified admin etc..) - Not mandatory but an added plus

Requisite skills :

- Basic knowledge of retail loan and workflow based implementations or in a similar environment with 7-8 years of experience

- Experience of Collaborating with stakeholders to gather requirements, propose innovative solutions, and ensure successful project delivery.

- Troubleshoot, optimize, and ensure the best practices for code quality, performance, and scalability.

Added skills and advantages in candidate will help but not mandatory to have

- Worked in capacity of Salesforce Developer, with expertise in Sales, Service, and Experience Clouds.