Role : Product Support Engineer

Education : B.Tech.(CS/IT) / B.Sc.(CS) / M.Tech./ MCA.

Work Location : Bangalore.

Who are we and what do we do ?

Digio is a fast growing, funded, profitable product startup based in Bangalore founded in 2016 by ex-Flipkart, Twitter folks, playing a key role in India's Digital story.

The company is building software platforms and products to power business processes, to go paperless and digital in order to bring down cost overheads, time involved in erstwhile offline business processes, thereby being instrumental in increasing operational efficacy and human productivity along with enabling presence-less digital reach and super rich end user experience.

Existing Digio platform can be used for end to end journeys including Digital Documentation ( eg - Agreements, Dynamic

Forms, eStamping etc), Digital onboarding with eKYC (eg - Video KYC, DigiLocker, ID card OCR with Verification APIs, Face Match etc.) and eNACH and UPI for recurring payments.

Digio provides APIs and SDKs to enable any web or mobile based product to opt Digital journeys built over IndiaStack and Deep Tech (AI/ML).

Digio is the market leader in India for Digital onboarding and has played a key role so far in enabling

Digital Transformation in India by empowering a large part of the Indian eco-system specifically Fintech sector of India.

Digio has been honoured as world's most 100 innovative Regtech companies by World Fintech Forum.

Responsibilities :

- Owning client/customer integrations end to end.

- Interact with Tech teams of other businesses, educating about our APIs and integration approaches.

- Develop client sample solutions with the help of tech team to accelerate integrations.

- Understand existing offerings at implementation level ( Mainly in JavaScript and JAVA).

- Update documentation with new feature rollouts.

- Assisting On-premise software deployments and basic dev-ops tasks.

- Travel if needed.

- Debug customer issues, resolve and escalate.

Requirements :

- Experience suitable to above mentioned requirements (1+ years).

- Experience with (at least basic level) any of JAVA based RESTful web frameworks, JavaScript, HTML5.

- Elementary experience .Net, Node JS, Python and other server side languages is a big plus.

- Good communications skills.

- Good debugging and reverse engineering skills.

- Ready to take large responsibility of becoming the tech bridge between Digio and Customers including giants businesses.

- Someone who enjoys educating others and enjoy dealing with unknown technical issues.

- Passionate about working on fundamental real life problems at scale.

- Well suited for a fast paced, dynamic early stage startup environment.

- Passionate to explore, learn and work on the technologies out of scope