Department : Service Operations.

Employment Type : Permanent Full Time.

Location : Pune, India.

Description :

About Us :

ParentPay India is a Global Capability Centre (GCC) for a leading software product company headquartered in London.

We are an established, multinational technology company developing cutting-edge software products for the UK & European markets.

With an innovative and dynamic team, we are expanding rapidly and are on the lookout for top-tier tech talent to join us on our exciting journey.

Key Responsibilities :

What Youll Do As a part of our Service Operations team, you'll :

- Ensure smooth daily operations across critical systems and services.

- Automate manual tasks using PowerShell, Terraform, and other tools.

- Support public and private cloud environments across our data centres, Microsoft Azure and AWS.

- Manage and remediate alerts and resolve issues related to the automation framework.

- Lead change by documenting processes and enhancing fault recovery.

Your Tech Playground :

- Cloud Platforms : Azure, AWS, VMware hosted.

- Automation & Scripting : PowerShell, Terraform, (Bicep/Ansible a plus!).

- Infrastructure : Active Directory, Windows Server, SQL Server, IIS.

- Monitoring & Analytics : Azure Monitor, KQL, Logic Monitor, Compliance with ISO27001, PCI DSS.

Who You Are :

- You bring experience from an IT service delivery, development or support background.

- Comfortable with ability to build software and scripts that drive our automation first principles.

- Strong communicator, team collaborator, and proactive problem-solver.

Exp : 6-12 Yrs.

Location : Pune.

Type : Full-time.

Shifts : UK Shift.