- Liaise with client application lead for day-to-day activities.
- Work in L2 support and Enhancements for issues related to Oracle EBS R12 Finance Modules.
- Attend all internal and client meetings.
- Coordinate with other teams, business users, Vendor (e. Oracle).
- Help in patching and monthly closure activities.
- Documenting and Maintaining SOPs and KEDB.
- 24x7 On-call support for P1 issues.
- Raise risks/issues (if any) on time.
Skills & Experience Required :
- 6-8 years of hands-on experience in L2 Application Support and Enhancements for Oracle EBS R12 Finance Modules.
- Well versed with modules : GL, Payables, Receivables, Fixed Assets, I-expense, I-receivables, I-Suppliers, Purchasing, Project Accounting, Cash Management, EBTax and Subledger Accounting (SLA).
- Experience in understanding and debugging issues in seeded as well as custom concurrent programs, peripheral integrations (e. bank integrations) etc.
- Knowledge of RICE components would be an added advantage.
- Experience of the Hospitality industry will be an added advantage.