Oracle ARCS Consultant

Description :

Job Title : Oracle ARCS Consultant

Job Type : Fulltime

Location : Pune

Responsibilities :

- Liaise with client application lead for day-to-day activities.

- Work in L2 support and Enhancements for issues related to Oracle ARCS.

- Tickets tracking, resolving and SLA management.

- Suggest Best Practices & improvements in the current ARCS landscape.

- Attend all internal and client meetings.

- Coordinate with other teams, business users, Vendor (e.g. Oracle).

- Help in patching and monthly closure activities.

- Documenting and Maintaining SOPs and KEDB.

- 24x7 support for P1 issues.

- Raise risks/issues (if any) on time.

Skills & Experience Required :

- Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching.

- Experience in understanding current architecture and providing improvement suggestions.

- Hands on experience in resolving tickets and meeting SLAs.

- Excellent communication skills.

- Ready to work 3pm to 12 midnight IST shift.