Job Title : Office 365 Administrator

Experience : 4 - 7 Years

Location : Bangalore / Chennai

Notice Period : Immediate to 15 Days

Position Type : C2H (Contract-to-Hire)

Work Mode : Work from Office (WFO)

Job Role : Office 365 Administration

We are seeking an experienced Office 365 Administrator (M365 SME/O365 Engineer) with strong expertise in managing and supporting Microsoft 365 environments. The ideal candidate will have hands-on experience in administration, troubleshooting, and governance of Microsoft 365 services across enterprise environments.

Key Responsibilities Areas (KRA) :

- Manage, monitor, and support the Office 365 environment including Exchange Online, SharePoint Online, OneDrive, Teams, and

Azure Active Directory.

- Implement and manage security policies and compliance controls across Office 365 services.

- Perform user and license management, mailbox migration, group management, and troubleshooting of service-related issues.

- Design, implement, and enforce governance policies around data retention, information protection, and identity management.

- Monitor service health, analyze performance metrics, and provide recommendations for system improvements.

- Collaborate with cross-functional IT teams to integrate Office 365 services with on-premises infrastructure.

- Handle troubleshooting of connectivity, mail flow issues, and configuration challenges across Office 365 services.

- Ensure regular backups, disaster recovery readiness, and manage data loss prevention (DLP) configurations.

- Stay updated on Microsoft 365 roadmap, new features, and industry best practices.

- Assist in preparing and delivering technical documentation, reports, and knowledge sharing sessions.

- Participate in the planning and execution of Office 365 upgrade or migration projects.

- Provide 24x7 support on critical issues and perform root cause analysis for incidents.

Mandatory Skill Set :

- Strong experience in Office 365 Administration - Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Azure Active Directory (AAD).

- Experience with Microsoft Endpoint Manager (Intune) for device management.

- Proficient in PowerShell scripting for automation and management of O365 tasks.

- Good knowledge of Security & Compliance Center, DLP Policies, Conditional Access Policies, and Multi-Factor Authentication (MFA).

- Experience in Hybrid Exchange setups (on-premises + Exchange Online).

- Strong understanding of Identity Management, SSO, ADFS, and OAuth integrations.

- Experience in monitoring and managing Service Health, Message Trace, and Audit Logs.

- Familiarity with Microsoft 365 Security & Compliance solutions.

- Troubleshooting mail flow, connectivity, permissions, and license issues.

- Knowledge of Microsoft 365 Group management, Shared Mailboxes, Distribution Lists.

- Experience in data migration tools like SharePoint Migration Tool (SPMT), Azure Migrate, etc.