Job Description:

Key Responsibilities:

- Ensure the highest uptime for customers in our SaaS environment.

- Provision Customer Tenants and Manage SaaS Platform, Memos to the Staging and Production Environments.

- Infrastructure Management: Design, deploy, and maintain secure and scalable AWS cloud infrastructure using services like EC2, S3, RDS, Lambda, and CloudFormation.

- Monitoring and Incident Response: Set up monitoring solutions (e.g., CloudWatch, Grafana) to detect, respond, and resolve issues quickly, ensuring uptime and reliability.

- Cost Optimization: Continuously monitor cloud usage and implement cost-saving strategies such as Reserved Instances, Spot Instances, and resource rightsizing.

- Backup and Recovery: Implement robust backup and disaster recovery solutions using AWS tools like AWS Backup, S3, and RDS snapshots.

- Security Compliance: Configure security best practices, including IAM policies, security groups, and encryption, while adhering to organizational compliance standards.

- Infrastructure as Code (IaC): Use Terraform, CloudFormation, or AWS CDK to provision, update, and manage infrastructure in a consistent and repeatable manner.

- Automation and Configuration Management: Automate manual processes and system configurations using Ansible, Python, or shell scripting.

- Containerization and Orchestration: Manage containerized applications using Docker and Kubernetes (EKS) for scaling and efficient deployment.

Requirements:

- 2-5 years of experience in Cloud Operations, Infrastructure Management, or DevOps Engineering.

- Deep expertise in AWS services (EC2, S3, RDS, VPC, Lambda, IAM, CloudFormation, etc.).

- Strong experience with Terraform for infrastructure provisioning and automation.

- Proficiency in scripting with Python, Bash, or PowerShell for cloud automation.

- Hands-on experience with monitoring and logging tools (AWS CloudWatch, Prometheus, Datadog, ELK Stack, etc.).

- Strong understanding of networking concepts, security best practices, IAM policies, and role-based access control (RBAC).

- Experience troubleshooting SaaS application performance, system reliability, and cloud-based service disruptions.

- Familiarity with containerization technologies (Docker, Kubernetes, AWS ECS, or EKS).

- Willingness to work in a 24/7 operational environment with rotational shifts.

Preferred Qualifications:

- AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).

- Experience with hybrid cloud environments and on-premises-to-cloud migrations.

- Familiarity with other cloud platforms like Azure or GCP.

- Knowledge of database management (e.g., RDS, DynamoDB) and caching solutions (e.g., Redis, ElastiCache).