NICE - Senior Software Engineer - Python Programming

How will you make an impact ?

- Install, configure, and customize the companys software products in client environments.

- Develop and enhance client-facing reports using tools, ensuring accuracy and performance.

- Leverage Python scripting to automate tasks and streamline implementation workflows.

- Work closely with cross-functional teams (QA, Development, Product) to stay aligned on

feature changes and data impacts.

- Train customers and internal stakeholders on product features and best practices.

- Document solutions, timelines, deliverables, and technical details to ensure clarity and

continuity across projects.

- Present project updates, outcomes, and recommendations to internal stakeholders and client

leadership.

- Manage multiple client projects in a fast-paced environment while ensuring timely and high-

quality delivery.

- Contribute to continuous process improvement and knowledge-sharing across the

Professional Services team.

Have you got what it takes ?

- Knowledge of CCaaS, IVR configuration, and an understanding of multi-channel

communication such as SMS, chat, etc.

- Strong proficiency in SQL, with the ability to write optimized queries for large and complex

data sets.

- Hands-on experience with relational databases such as MySQL and Oracle.

- Proven experience in building and delivering reporting solutions using BIRT or equivalent

tools.

- Working knowledge of Python for scripting or task automation.

- Solid understanding of APIs, web services.

- Strong analytical and problem-solving skills with attention to detail.

- Excellent communication skills with a customer-focused approach.

- Ability to manage multiple client projects while maintaining high quality and responsiveness.

- Experience using version control tools like Git, GitHub, GitLab, or Bitbucket.