Posted on: 29/06/2026
Job Description:
Role & Responsibilities:
- Responsible for technical delivery of his expertise.
- Escalation point for L3 which is in charge.
- L1.5, L2, L3 skills validation responsibility.
- Following the defined rules & procedure backup of the Tower lead during holidays / Days Off.
- Could be on duty for specific transformation during no business hours.
Preferred Candidate Profile:
- Bachelors or Masters degree in Computer Science, Information Technology, or related field.
- 8+ years of experience in IT infrastructure.
- Experience multi-site or international is highly desirable.
- Experience in complex environment.
- Troubleshooting, root cause analysis.
- Proven track record overseeing Network: Zscaler Internet Security, Remote Access, DLP, Partner accesses.
- Certification: Zscaler Digital Transformation Engineer.
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