We are looking for a highly experienced and proactive Network Manager to lead our network operations and technical teams. In this role, you will oversee day-to-day operations, manage a distributed network infrastructure, and ensure optimal performance, security, and compliance across systems.

This is a leadership position requiring both technical acumen and operational management capabilities. Your role will be critical in aligning network reliability with business needs, and you'll be the first point of contact for all major escalations.

Key Responsibilities :

Operations Management :

- Lead and manage a team of L1 and L2 engineers; create shift rosters and daily task plans.

- Prepare weekly and monthly reports on operations performance and network health.

- Coordinate directly with clients for updates, escalations, and status reporting.

- Act as the first point of contact for escalations and ensure timely resolution.

- Ensure team adherence to service-level agreements (SLAs) and operational best practices.

- Maintain team efficiency and performance using tools like Advanced Excel.

Note : Proven team leadership experience must be reflected in official employment records.

Technical Leadership :

- Design, implement, and manage enterprise network infrastructure.

- Drive network project deployments and troubleshoot complex issues across geographies.

- Ensure 24/7 network support availability with global coverage.

- Enforce information security standards and close audit and compliance gaps.

- Guide the team in resolving high-impact network issues.

SD-WAN Management :

- Minimum 4 years of hands-on experience deploying and managing SD-WAN (preferably Versa).

- Optimize branch connectivity and enhance network performance using SD-WAN solutions.

Routing & Core Networking :

- Strong knowledge of installing and maintaining Cisco routers.

- Experience with IP addressing, Layer 3 networking, MPLS, QoS, BGP, ACLs, route maps, static/dynamic NAT.

- Ability to troubleshoot and resolve routing and protocol issues, both remotely and on-site.

Security & Switching :

- Proficient in configuring and troubleshooting network switches.

- Experience with firewall setup, maintenance, and troubleshooting.

- Hands-on experience with VPN tunneling and firewall security protocols.

- Familiarity with NAT, PAT, UTM, application filtering, IPS/IDS, and security best practices.

Qualifications :

- Bachelors degree in Computer Science, Engineering, or a related field (preferred).

- Minimum 8 years of experience in network infrastructure and operations.

- Proven leadership experience managing L1/L2 teams in a production environment.

- Relevant certifications in Networking (CCNA, CCNP, or SD-WAN related) will be a plus.

- Strong analytical, troubleshooting, and documentation skills.

- Excellent interpersonal and stakeholder communication skills.

If you're passionate about driving world-class network performance and mentoring technical teams, wed love to hear from you. Share your resumes on saujanya.gopal@transneuron.com. Show more Show less