We are looking for an experienced Network/Desktop Support Engineer (2+ years) to support our clients across South Australia (SA), Australia.

This is an onsite role with flexible engagement options including Contract, On-Call, Casual, or Part-Time depending on project needs.

Role Overview :

The engineer will handle onsite technical support covering desktop, network, and hardware issues.

The role requires strong troubleshooting skills, customer service, and the ability to work independently at client locations.

Key Responsibilities :

- Provide onsite desktop & end-user support

- Troubleshoot network issues (LAN/WAN, Wi-Fi, routers, switches)

- Handle hardware repairs, replacements, and new device setups

- Support Windows, macOS, Office 365 & productivity tools

- Manage tickets, escalations & adhere to SLAs

- Coordinate with remote teams & vendors

- Provide on-call support if required

Requirements :

- 2+ years of experience in Desktop/Network/Field Support

- Strong Windows/Mac troubleshooting skills

- Good understanding of TCP/IP, DNS, DHCP, LAN/WAN

- Experience with hardware & network device handling

- Excellent communication & customer service skills

Location : South Australia (SA) - Onsite at client locations