Motadata - Network Administrator - CCNA Certified

Description :

About the Role :

We are looking for a skilled Network Administrator with 23 years of hands-on experience in network operations, administration, and troubleshooting. The ideal candidate should be CCNA-certified and capable of managing day-to-day network infrastructure, ensuring high availability, security, and performance across the organization.

Key Responsibilities :

Network Operations & Maintenance :

- Monitor and manage LAN/WAN, VPN, Wi-Fi, and network performance.

- Troubleshoot network issues including latency, packet loss, connectivity, and bandwidth utilization.

- Perform routine health checks and ensure network uptime.

Configuration & Administration :

Install, configure, and maintain network devices such as :

- Routers

- Switches

- Firewalls

- Access Points

- Manage VLANs, routing protocols, ACLs, DHCP, DNS, NAT, and IP address management.

- Maintain firewall rules and basic security policies.

Security & Compliance :

- Implement and maintain network security measures.

- Monitor for vulnerabilities, unauthorized access, and suspicious activities.

- Apply firmware updates and security patches.

- Support user authentication policies and network access control.

User Support & Troubleshooting :

- Provide L1/L2 support for user network issues.

- Troubleshoot VPN issues, Wi-Fi connectivity, and OS-level network problems.

- Resolve tickets within defined SLAs and document the resolution process.

Documentation & Reporting :

- Maintain updated network diagrams, asset inventory, and configuration records.

- Document change management activities and incident reports.

Vendor & ISP Coordination :

- Coordinate with service providers for internet, leased lines, MPLS, etc.

- Raise and follow up on support tickets and service requests.

Backup & Disaster Recovery :

- Ensure regular backups of network device configurations.

- Support network-related disaster recovery planning and testing.

Required Skills & Qualifications :

- CCNA Certification (Mandatory)

Strong understanding of :

- TCP/IP, DNS, DHCP

- Routing & Switching

- VLANs, STP, OSPF (basic)

- Firewall fundamentals

- Experience with monitoring tools (PRTG, Zabbix, SolarWinds, or similar).

- Good knowledge of Windows/Linux networking basics.

- Excellent troubleshooting, analytical, and communication skills.

Preferred Skills :

- Exposure to cloud networking concepts (AWS/Azure).

- Basic understanding of virtualization (VMware/Hyper-V).

- Experience with ITSM tools for ticketing and incident managemen