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Job Description

Description :



CU Rise Analytics is a Virginia based CUSO with global operations that was started with the sole mission of helping credit unions better understand, serve and support their members in the most effective & efficient manner.

CU Rises service offering centers around bringing Data Science and forward-looking Data Technologies to our clients.

Our core competencies are Data Analytics, Predictive Modelling, Business Intelligence & Technology services.

We are the only Pure-play analytics company focused on brining this expertise to credit unions.

Trellance is a leading provider of business analytics and technology consulting for credit unions, helping them meet the financial needs of todays digital consumer.

With a comprehensive suite of data science solutions, professional staffing and professional services, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.

As credit unions tech partner, Trellance brings them to the next frontiers of fintech, filled with powerful tools such as artificial intelligence and machine learning.

Experience Required : 5+.


Required Qualifications :




- Bachelors in computer science, Engineering, or a related field.


- 5+ years of experience in related technology/Skills.


- Good knowledge on Intune Microsoft Teams OneDrive.


- Good in spoken and written communication skills.

Roles and Responsibilities :



- Manage and maintain Office 365 and SCCM environments.


- Monitor system performance and troubleshoot issues.


- Provide support and training to end-users.


- Ensure compliance with security and data protection policies.


- Document configurations and processes.


- Stay updated with Office 365 and SCCM updates and best practices.


- Provide Office 365 / Exchange and Windows / Active Directory support.


- Troubleshoot issues related to Exchange Server, mail flow, mailbox permissions, Outlook, and database performance.


- Excellent communication and documentation skills.


- Ability to work independently and collaboratively in a team environment.

Working Conditions :



- The candidate possesses skills in research, negotiation, and effective interaction with clients and vendors.


- They are capable of analysing and abstracting information, as well as sharing knowledge proactively.


- The candidate should be able to navigate and manage tasks related to Microsoft license procurement.


- Prior experience working with large credit unions or financial clients would be an added advantage.


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