- Work closely with business stakeholders to gather requirements, analyze needs, and deliver functional solutions.

- Managing Incidents within the set-out SLAs and ensuring Incidents are updated timely with the expected quality of data and information.

- Provide expert functional solution for any requirement or issue.

- Ensure data integrity, security, and compliance within Oracle HCM systems.

- Developing and executing test scripts, documenting functional specifications, process flows, and user guides.

- Collaborate with technical teams to support integrations with third-party applications.

- Providing ongoing support and troubleshooting for Oracle HCM issues, including resolving complex tickets and collaborating with technical teams.

- Provide standby or back-up support whenever required.

- Should be ok to work in CE shift timings whenever required.

Qualifications :

Required Skills :

- At least 3 to 5 years of implementation / AMS experience with Strong understanding of Oracle Fusion HCM modules (Core HR, Absence Management, Compensation & Benefits) are must have.

- Experience in Oracle Fusion HCM modules (Onboarding, Performance Management, Goals Setting, Helpdesk) are good to have.

- Experience in HCM configurations, security setup, and workflow customization.

- Experience on Redwood page customization and OTBI Reports.

- Previous experience using JIRA / Confluence tool is a plus.

Qualifications :

- Any Graduation or higher in computer ,Information Technology, or any IT degree BSc(IT),MCA,B.

- Good communication skills to communicate with customers, team members.

- Good analytical and problem-solving skills.