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Job Description

Scale III IT Specialist : Credit Card Systems (PRIME) Bangalore

Opportunity Highlights :

This is a high-impact, senior-level mandate within our strategic IT hub in Bangalore, a center of excellence for our global financial operations.


As a Scale III Specialist, you will spearhead the technological evolution of our credit card vertical, ensuring that our infrastructure remains resilient in an increasingly digital marketplace.


We are seeking a seasoned architect-practitioner to join the IT-Administration & PMO department, where you will balance high-level system orchestration with mission-critical operational oversight.

Role Snapshot :

- Job Level : Scale III

- Location : Bangalore

- Department : IT-Administration & PMO

Role Purpose and Strategic Context :

The IT application team is the engine room of our credit card division, providing the technological agility necessary to maintain a competitive edge in a hyper-saturated market. Your strategic objectives include :

- Architectural Resilience : Guaranteeing the continuous availability and transaction integrity of credit card applications to eliminate service disruptions and maintain customer trust.

- Business-IT Synergy : Driving commercial objectives by acting as the technical authority in cross-functional stakeholder engagements.

- Reputational Safeguarding : Upholding the banks standing through uncompromising adherence to global audit standards and security protocols.

Core Responsibilities :

- Systems Administration & Orchestration : Direct the installation, configuration, and administration of hardware, software, and network components. Monitor system performance and execute advanced troubleshooting.

- Full-Cycle SDLC & Interoperability : Lead participation in all SDLC phasesfrom requirements gathering and architectural design to development and complex integration with peripheral banking systems.

- Application Governance & Risk Mitigation : Govern implemented applications to ensure 24/7 availability while enforcing strict confidentiality and data integrity protocols.

Technical Expertise : PRIME Systems & Payment Networks :

- PRIME Systems Mastery : Comprehensive knowledge of PRIME Application architecture, including the intricate logic of its APIs, file structures, and its role in authorization and settlement.

- Card Network Proficiency : Hands-on experience with the technical protocols and compliance requirements of VISA, MasterCard, and RuPay networks.

- Payment Ecosystem Expertise : Deep understanding of the clearing and settlement ecosystem, POS integration, and the end-to-end credit card payment cycle.

Stakeholder Engagement and Leadership :

- Vendor & Global Team Orchestration : Manage functional teams and external vendors across multiple global locations.

- Multi-Stakeholder Synchronization : Act as the primary technical liaison for business units, support departments, and the banks customers.

- Strategic Requirement Scoping : Serve as the translator between the banks functional business needs and the technical capabilities of external vendors.

Ideal Candidate Profile :

- Commitment to Mentorship : A dedication to developing a learning culture for self and others.

- Leadership Ambition : A clear desire to evolve from a technical specialist into a people manager.

- Unwavering Quality Standards : A disciplined adherence to audit, security, and quality norms.

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