Locuz - O365 Consultant

We are hiring for O365 consultants.

Experience : 8+ Years.

Work Location : Madhapur, Hyderabad.

Shift : Rotational.

Job Description :

Include, but not limited to :

- Build, implement and support a wide range of solutions using platform services for both internal and customer purposes.

- Manage and configure platform infrastructures, applications, and collaboration tools.

- Contribute and take lead on MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives.

- Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives.

- Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria.

- Monitoring and diagnosing performance issues to ensure optimal system performance.

- Optimizing existing environments and standardizing processes using/developing standard operating procedures (SOPs).

- Stay updated with industry trends, emerging technologies, and best practices.

- Continuously seek opportunities for personal and professional growth.

- Track time and document work out of SHIs PSA system, submitting weekly timesheets.

- Align with leadership and organization initiatives.

- Mentor/Train lower tier engineering employees and service desk employees.

- Involvement in a wide range of required Audits.

- SOW Scoping, development, and build out assistance on a per-request basis.

- Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests.

- Assistance at all lower levels where needed based on resource constraints.

- Migration of Email from O365 to O365 tenant.

- Migration of Email from Gsuit to O365 tenant.

- Application packaging and deployment from SCCM.

- OS deployment from SCCM.

- Administration and management of MS Defender for endpoint.

- Administration and management of MS purview.

- Azure resources management.

- Work closely with L2 and L1 teams along with Vendor support coordination.