Lead Network Engineer

Description :

Looking for Network Engineers L2+ Bangalore location (Juniper Routing & Switching)

Location : Remote (India)

Experience : 8 to 10 Years

Role Overview :

InOptra Digital is seeking a seasoned Network Engineer L2+ with deep hands-on expertise in Juniper Routing & Switching technologies. This role is designed for senior engineers capable of independently handling complex enterprise network environments, driving root cause analysis, and supporting high-availability architectures in a managed services delivery model.

This is a remote delivery role, requiring high ownership, structured communication, and the ability to operate effectively in distributed global teams.

Key Responsibilities :

1. Incident & Problem Management

- Own and resolve L2 escalations across enterprise routing & switching environments.

- Lead technical troubleshooting during Major Incident Management (MIM) calls.

- Conduct detailed Root Cause Analysis (RCA) and implement preventive controls.

- Ensure strict SLA adherence and ticket governance compliance.

2. Advanced Technical Operations & Troubleshooting

- Provide expert-level support for :

a. Juniper EX Series Switches

b. Juniper MX Series Routers

c. Juniper SRX Series (routing/switching domain exposure)

- Strong expertise in :

a. BGP (eBGP/iBGP design & troubleshooting)

b. OSPF & IS-IS

c. MPLS (L2/L3 VPN, VRF concepts)

d. STP/RSTP/MSTP

e. VLAN segmentation & trunking

f. VRRP / High Availability concepts

g. LACP / Link Aggregation

- Perform deep-dive CLI diagnostics and traffic path analysis.

- Validate routing tables, ARP tables, MAC address tables, interface counters, and latency patterns.

3. Change & Configuration Governance

- Implement standard and emergency changes following ITIL-based change management.

- Perform code upgrades, patching, and post-change validation.

- Review and validate L1 change implementations.

- Maintain updated network diagrams, HLD/LLD documentation.

4. Network Optimization & Resiliency

- Identify performance bottlenecks and recommend architecture improvements.

- Support redundancy, failover, and high-availability validation.

- Participate in capacity planning and network health assessments.

5. Leadership & Collaboration

- Act as a technical mentor for L1 engineers.

- Interface with OEM TAC (Juniper JTAC) when required.

- Participate in client governance calls and service reviews.

- Contribute to SOPs, knowledge base articles, and automation initiatives.

Required Technical Skills :

- Advanced CLI expertise in Junos OS

- Strong troubleshooting capability in enterprise WAN & LAN environments

- Deep understanding of routing protocols and switching fundamentals

- Experience in MPLS-based enterprise networks

- Exposure to network monitoring tools (SolarWinds, PRTG, Nagios or equivalent)

- Strong documentation and remote troubleshooting skills

Preferred Certifications :

- JNCIS-ENT (Mandatory preferred baseline)

- JNCIP-ENT (Highly preferred for senior L2+)

- ITIL Foundation

Soft Skills & Behavioral Expectations :

- High ownership mindset

- Strong analytical and structured troubleshooting approach

- Clear written and verbal communication

- Ability to handle escalations calmly in high-pressure scenarios

- Experience working in 24x7 global support models