Role Requirements :

As a L2 resource of the Run team, he/she will possess technical expertise in :

- SAN - HPE XP7/XP8, Primera, 3PAR.

- NAS - Dell PowerScale (formerly ISILON).

- Brocade SAN Fabric.

- Storage Replication technologies.

- Storage failover/failback in Disaster Recovery operations.

- Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters.

- Basic working knowledge of High-Availability solution - Microsoft Cluster Service and Veritas InfoScale.

- Scripting / automation experience.

- Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management).

Qualifications/Education Required:

- Bachelor's degree or Master's degree holder in Computer Science or related discipline.

Experience Required :

- 8 - 12 years of relevant hands-on work experiences.

- Solution-focused with excellent problem solving and analytical skills.

- Ability to work in a flexible and constantly changing environment.

- Effective teamwork and collaboration.

- Good oral and written communication skills in English.

- As a L2 resource of the Run team, he/she is able to work in shift / weekend / Oncall support.

- Shift timing, split in 4 different shifts, begins from Monday 04:30 IST and ends on Saturday approx. 00:30 IST.

- Oncall Support: To provide Oncall support services on rotational basis during operational off hours.

- Weekend Support: Mandatory to work on every 3rd Saturday of every month.

- Public Holiday Support: Paris (Client) Holidays will be followed as public holidays.