Location : Lucknow and Ahmedabad Airport

Education : BE/B Tech/BSC/BCA

Certification : CCNA / CCNP

Key Responsibilities :

- Escalated Troubleshooting : Resolve connectivity issues (Switching, Wireless Controller, Access Point, VPN) escalated from L1 support.

- Infrastructure Configuration : Configure and install network hardware including multilayer switches, and wireless access points.

- Network Monitoring : Proactively monitor network performance, bandwidth utilization, and latency to identify and mitigate potential bottlenecks.

- Security Management : Implement and manage routing table rules, ACLs, Wi-Fi and VPN tunnels to protect the network perimeter.

- Documentation : Maintain up-to-date network diagrams, IP address schemes, and standard operating procedures (SOPs).

- Patch Management : Execute firmware and software updates on network devices during scheduled maintenance windows.

Required Technical Skills :

- Protocols : Proficiency in OSPF, BGP, EIGRP, STP, VLANs, and IPv4/IPv6 subnetting.

- Hardware : Hands-on experience with Cisco, Juniper, Fortinet, or Aruba networking equipment.

- Tools : Experience of network monitoring tools such as SolarWinds, Site24, Wireshark, or PRTG and ITSM Tool (Ticketing Tool) like Manage Engine, Service Now, HP Openview, BMC Remedy.