Designation : Java Support Engineer

Experience : 1 years to 4 Years

Interview rounds : 2-3

JOB DESCRIPTION :

Responsibilities :

- Provide L2/L3 support for Java-based applications

- Troubleshoot and resolve application, server, and performance issues

- Monitor application logs and identify root causes

- Work closely with development teams for bug fixes and enhancements

- Handle incident management, problem management, and change requests

- Ensure system stability and uptime

- Maintain documentation for issues and resolutions

- Provide support during production deployments and releases

Required Skills

- Strong knowledge of Core Java, J2EE

- Understanding of Spring / Spring Boot (preferred)

- Experience with SQL (MySQL, Oracle, etc.)

- Knowledge of Unix/Linux commands

- Familiarity with application servers (Tomcat, WebLogic, etc.)

- Basic understanding of REST APIs / Microservices

- Experience with ticketing tools (JIRA, ServiceNow, etc.)

Preferred Skills :

- Experience in production support environment

- Knowledge of cloud platforms (AWS/Azure)

- Understanding of CI/CD tools (Jenkins, Git)

- Exposure to monitoring tools like Splunk, ELK

Educational Qualification :

- B.Tech / B.E / MCA / B.Sc (IT/CS)

- (Optional : 80%+ in 10th & 12th if required as per hiring criteria)

Key Competencies :

- Strong problem-solving skills

- Good communication skills

- Ability to work in shifts (if required)

- Team player with a proactive approach