IT Support Specialist

Job Description :

Key Responsibilities :

- Handle access control, provisioning, and de-provisioning of accounts

Networking & Security :

- Perform packet analysis and resolve connectivity issues

- Collaborate with security tools like CrowdStrike or similar

Scripting & Automation :

- Write and maintain basic scripts using Python, Bash, or PowerShell

Communication :

- Prioritize and manage multiple support tickets effectively

Time Management :

- Handle high-priority incidents with minimal supervision

- Balance workload between urgent and routine tasks