- Direct end-to-end IT operations to ensure maximum system uptime and performance stability for all organizational infrastructure.

- Lead the planning and execution of large-scale IT projects, ensuring they are delivered within defined timelines and budget constraints to meet business objectives.

- Manage vendor relationships and service level agreements to ensure that third-party tools and platforms align with our internal quality standards.

- Implement robust security protocols and compliance frameworks to protect organizational data and mitigate operational risks.

- Mentor and guide technical teams to foster a culture of problem-solving, technical excellence, and proactive system maintenance.

- Analyze operational metrics and performance data to identify bottlenecks and implement process improvements that enhance overall productivity.

Required Skillset :

- Demonstrated expertise in managing complex IT operations and infrastructure in a fast-paced, high-growth environment.

- Proven ability to lead cross-functional IT projects from conception to deployment, utilizing industry-standard project management methodologies.

- Strong proficiency in identifying technical risks and implementing scalable solutions that support long-term business growth.

- Excellent communication and stakeholder management skills, with the ability to translate complex technical requirements into actionable business insights.

- A Bachelor's degree in Computer Science, Information Technology, or a related field, complemented by 7 to 12 years of progressive experience in the IT domain.

- High adaptability to evolving technology landscapes and the ability to thrive in a collaborative, results-oriented work environment.