HamburgerMenu
hirist

IMS Support Engineer - VoLTE Solutions

Mavenir Systems
5 - 10 Years
Gurgaon/Gurugram

Posted on: 04/08/2026

Job Description

About the job :

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud.

As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the worlds subscribers.

Role Summary :

To support Mavenir product and system solutions in a specific technology area with defined customers prospects.

Main Responsibility Area :

- MS solution Architect for IMS & support in product and solutions level.

- Expertise and demonstrated competence in IMS technology area, supporting others.

- Understanding client needs, identifying solutions to non-standard queries; actively creating business opportunities.

- Understanding internal/external business issues.

Key Responsibilities :

- Ability to explain 4G/3G/2G Core (Voice Core & Packet Core), VoLTE/VoLTE, solutions and architectural changes to global telecom customer teams.

- LLD and HLD designing for VoLTE and related IMS network.

- Ensuring smooth VoLTE operations and effective customer management.

- Troubleshooting of E2E network issues, Trace analysis & coordination with all stakeholders.

- TECHNICAL expertise in VoLTE solutions, Voice Core - IMS/ VoLTE (CFX, TAS), SBC, MRF, DRA, 4G/3G Core network, eNode-B etc.

- Mobile core technologies, including 3gpp, IMS Virtualization, M2M and LTE is helpful.

- Awareness of telecom evolution topics Cloudification, VMware, OpenStack, Containerization, ZTS.

- Candidate shall have working experience in VoLTE including GSM/4G mobile core network/switching of any vendor.

- Must have Shell Scripting & Linux experience.

- Responsible for providing end to end support in MS Operation work.

- Ready to work in shift and different time zone based on requirements.

- Knowledge about Cloud, VMware, Front End Containerization, TECHNICAL EXPERT Core Network, OpenStack.

- Knowledge of Telecom Operation management systems, Network performance, quality management, SLA Mgmt.

Job Requirements :

1. Essential :

- Minimum of 6-10 years' experience in using relevant networking protocols.

- Bachelor / Master's degree or equivalent.

- Previous experience as an IMS TECHNICAL EXPERT for VoLTE or related experience.

- Fluency in English both verbal and written.

- Other languages are of advantage.

2. Desirable Professional background Areas :

- Managed Services.

- Outsourced Operations.

- NOC Operations.

- Production Change Management.

- Maintenance and Support.

- 4G, LTE, IMS, Messaging Rollouts.

3. Desirable Personal Attributes :

- Collaborative and Team Player.

- Open to new ideas, adaptable.

- Detail Oriented, must be able to run on the ground with the engineers.

- Conservative in taking risks that lead to mistakes in the field.

- Aggressive in driving to solutions and conclusions to issues.

- Requires Minimum Supervision.

- Self-Starter - Can Do Attitude.

- Highly adept in managing rollout risks.

- Previous experience working for global organizations.

- Strong negotiating and expediting skills.

- Ability to work in fluid, fast-paced, global environment.

- Ability to be quick, agile, and highly responsive.

- Strong interpersonal skills, a team player.

- Six Sigma or Total Quality Management certification a plus.

info-icon

Did you find something suspicious?

Similar jobs that you might be interested in

Loading chat...