Role Purpose :

The Head of Technology / CTO will be responsible for stabilizing, standardizing, and progressively digitizing the Group's technology landscape across multiple businesses.

This role acts as the single owner of IT & digital outcomes, while execution is largely delivered through external vendors and service partners.

This is not a coding role. It is a technology governance, architecture, and change leadership role.

Key Responsibilities :

1. Group Technology Strategy & Roadmap :

- Define a 3-5 year technology and digital roadmap aligned to business priorities (growth, control, compliance, efficiency).

- Identify what must be standardized group-wide vs what can remain business-specific.

- Prioritize initiatives based on business value, risk reduction, and readiness.

2. ERP & Business Applications Ownership :

- Act as business owner of ERP and enterprise applications (Finance, SCM, Manufacturing, Sales, HR).

- Lead ERP selection, rollout, stabilization, upgrades, and rationalization (with vendors).

- Ensure ERP is used for process discipline, not just accounting.

3. Vendor & Partner Management :

- Own relationships with:

- ERP/System Integrators

- IT Infrastructure & Cloud vendors

- Cybersecurity, networking, and application partners

- Define SLAs, KPIs, governance cadence, escalation mechanisms.

- Prevent vendor-led chaos; ensure architecture and data integrity.

4. IT Infrastructure & Security Governance :

- Oversee infrastructure strategy (on-prem, cloud, hybrid).

- Ensure baseline cybersecurity, backup, DR, and access controls are in place.

- Translate cyber risks into business language for promoters and leadership.

5. Business Enablement & Adoption :

- Work closely with business heads to:

- Simplify processes before automation

- Improve adoption of systems on the shopfloor and branches

- Drive training, change management, and usage discipline.

6. Data, Reporting & Decision Support :

- Establish single source of truth for core metrics (finance, inventory, sales, production).

- Enable basic MIS dashboards before advanced analytics.

- Reduce dependency on Excel and manual reconciliations.

7. Team & Governance :

- Build a lean internal IT governance team (functional owners, analysts).

- Coach junior managers and ground-level IT coordinators.

- Set up IT steering committee, project governance, and review forums.

Ideal Background & Profile :

Experience :

- 15-25 years in IT / Digital / ERP leadership roles

- Prior experience in Indian business groups, manufacturing, or trading companies

- Hands-on experience managing large ERP programs (SAP, Oracle, Odoo, Dynamics, etc.)

- Strong vendor-management exposure

Mindset & Skills :

- Pragmatic, structured, and patient

- Comfortable working with low digital maturity teams

- Strong communicator with promoters and non-tech leaders

- Ability to say "no" to unnecessary technology

- Change leader, not a technologist for technology's sake