NOTICE PERIOD - 30 TO 45 DAYS

In this role you will be reporting to the Senior Manager Cloud Operations. The Technical Lead role will be the SME for Cloud Services, AWS, Azure & other related technologies. The role will be responsible for collaborating, developing, and managing Digital infrastructure Cloud solutions for HARMAN.

Your Team :

You will be part of a global team distributed across India, USA, Mexico, and Europe - providing 24/7 cloud services.

What You Will Do :

- Amazon Web Services Infrastructure Management, including VPCs, IAM, S3, EC2, EBS, and other cloud services.

- Manage multiple, simultaneous, fast-paced projects including infrastructure incident management, installations, patching, upgrades, etc.

- Work with business leaders and teams in executing business related projects primarily with the focus on technical and cloud infrastructure.

- Implementing new services and functionalities as required by business projects.

- Building automations to shorten repetitive tasks and bring consistency.

- Providing opinions on the architecture of Cloud solutions used in the organization.

- Handling Cloud operations tasks related to virtual infrastructure in AWS and Azure cloud

- Task Management of the cloud operations team including Service Requests, Change Requests, etc.

- Address any cloud infrastructure related issues with Project users and client technical team.

- Address concerns related to Cloud Security and Compliance

- Act as the first point of contact for major incidents from Cloud Operations team

- Supporting queries and concerns from various stakeholders and project teams using cloud infrastructure, and providing them recommendations on infrastructure and cost optimization

- Creating documentation for solutions and improving knowledgebase

- Assist, develop and produce reports for monthly Cloud Operations metrics on security remediations, cost optimization exercises, and operational enhancements.

- Collaborating with a diverse, globally distributed team.

- Participating in an on-call shift roster and working in shifts when required.

What You Need :

- Bachelors degree in Information Technology or Computer Science or related field.

- REQUIRED 7+ years hands-on experience in Cloud and Digital Infrastructure.

- Good understanding of networks, servers, load balancers and security concepts/tools.

- Experience in different flavors of Linux operating systems.

- Expertise and acumen to manage a global team that is spread across the world.

- Knowledge on ITIL process.

What is Nice to Have :

- Strong communication skills including written, verbal and presentation

- Willingness to work in complex multi-national / multi-cultural environments

- Ability to manage multiple high priority efforts; competing priorities and flexibility to adjust to changing requirements.

What Makes You Eligible :

- Be willing to work in an office or remotely

- Successfully complete a background investigation and drug screen as a condition of employment

What We Offer :

- International Team of Experts working alongside with you

- Wide range of technologies, projects and involved regulations to broaden your experience

- Flexible work-from-home opportunities

- Opportunity to expand responsibilities and advance your career

- Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)

- Professional development opportunities through HARMAN Universitys business and leadership academies

- Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment.

- An inclusive and diverse work environment that fosters and encourages professional and personal development.

- Tuition Reimbursement

- Be Brilliant employee recognition and rewards program.