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Job Description

Growexx is looking for a smart and passionate Senior Data Scientist, who will empower Marketing, Product, and Sales teams to make strategic, data-driven decisions.


Key Responsibilities :


- Mine, process, and analyse hit/event level web, product, sales, and digital marketing data.


- Leverage LLMs (Large Language Models) and traditional machine learning to mine, process, and analyze web, product, sales, and digital marketing event-level data.


- Develop and fine-tune LLM-driven solutions for tasks such as text summarization, customer support automation, personalization, and user journey understanding.


- Build and deploy predictive models and ML algorithms across structured and unstructured customer profile, journey, and usage datasets.


- Deploy LLM and ML models into production environments for activation across websites, product applications, and sales/marketing channels.


- Design and implement model activation strategies, including A/B testing plans, benchmarking studies, and measurement of final business impact.


- Conduct comprehensive evaluation of LLMs, including performance benchmarking (accuracy, latency, token usage, cost), prompt effectiveness testing, fine-tuning impact analysis, and safety/bias assessments.


- Design, build, and deploy LLM-based agentic systems using frameworks such as LangChain, AutoGen, CrewAI, or custom orchestration for complex workflows (e.g., multi-agent collaboration, function-calling pipelines, dynamic task execution).


- Integrate LLM agents with APIs, internal knowledge bases, retrieval systems (RAG architectures), and external tools to enable autonomous or semi-autonomous decision-making.


- Partner with data engineering teams to enhance and maintain the Customer360 data model, including creating new feature engineering requirements, improving taxonomy, and identifying and resolving data quality issues.


- Collaborate with cross-functional teams (Enterprise Data Warehouse, Salesforce MOPS, IT, Product, Marketing) to continuously improve data integration and quality for advanced modeling use cases.


- Build a deep understanding of business models, objectives, challenges, and opportunities by working closely with leadership and key stakeholders.


- Document model methodologies, evaluation frameworks, agent workflows, deployment architectures, and post-activation performance results in a structured and reproducible format.


- Stay current with advancements in LLMs, agentic AI, retrieval-augmented generation (RAG), and ML technologies to recommend and implement innovative solutions.


Key Skills


- Experience using Python, SciKit, SQL, Snowflake, product usage data, Jupyter Notebooks, Amazon SageMaker, Airflow, Github.


- Proficient in data mining, advanced statistical analysis, feature engineering, and mathematical modeling.


- Deep experience with machine learning techniques including supervised, unsupervised, reinforcement learning, causal inference, and predictive modeling.


- Skilled across the full ML lifecycle: data preparation, feature creation and selection, model training, hyperparameter tuning, evaluation, and deployment for inference/prediction.


- Extensive hands-on experience with cookie-level advertising and digital marketing data (Google Ads, Bing, Epsilon, LinkedIn, Facebook) for demand generation KPIs such as ROAS, CTRs, impressions, multi-touch attribution (MTA).


- Proven experience designing, fine-tuning, evaluating, and deploying Large Language Models (LLMs) and generative AI applications.


- Experience designing and deploying agentic systems using frameworks such as LangChain, AutoGen, CrewAI, and custom function-calling pipelines.


- Expertise integrating LLM agents with APIs, knowledge bases, retrieval systems (RAG architecture), and orchestrating dynamic multi-agent workflows.


- Strong understanding of evaluation metrics for LLMs, including prompt testing, token optimization, bias/safety analysis, latency, and cost benchmarks.


- Deep familiarity with cookie-level web and product behavior data (usage metrics, conversion funnels, bounce rates, sessions, hits/events, journey optimization).


- Expertise in designing and executing A/B, multivariate, and lift tests to measure activated ML/LLM model performance across digital and offline channels.


- Skilled in gathering business requirements, translating them into ML use cases, and clearly communicating methodologies and results to both technical and non-technical stakeholders.


- Continuous learner, keeping up-to-date with the latest advances in transformers, generative AI models, retrieval-augmented generation (RAG), and agentic AI frameworks.


- Preferred: practical experience in an engineering capacity building, testing, deploying, and optimizing ensemble ML and LLM solutions in production environments.


Education and Experience


- B Tech or B. E. (Computer Science / Information Technology)


- 7+ years as a Data Scientist or similar roles.


Analytical and Personal skills


- Must have good logical reasoning and analytical skills.


- Good Communication skills in English both written and verbal.


- Demonstrate Ownership and Accountability of their work.


- Attention to detail.


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