Unlocking worlds of opportunity

Job title : Platform Engineering Manager

Division : Technology

Location : Bangalore

About Euromonitor :

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Purpose of the role :

The Platform Engineering Manager leads Cloud Engineering and Platform Engineering teams distributed globally, creating the conditions for engineers to do their best work. The role is a people-first leadership position with strong technical leadership accountability: setting direction, removing obstacles, and ensuring the team delivers reliable platform capabilities that enable product teams to move quickly and safely. The Manager partners closely with Team Leaders to build a healthy, inclusive, and high-performing culture grounded in trust and psychological safety.

They hire, coach, and develop engineers and leaders through regular 1:1s, feedback, and performance reviews, applying servant leadership and demonstrating empathy for day-to-day engineering challenges (delivery pressure, incidents, technical debt, ambiguity) while supporting sustainable pace. The Manager provides technical leadership focused on enabling product teams through value-add platform services and capabilities. They bring a deep understanding of the problems software engineers face when building and running products (delivery friction, environment inconsistency, reliability issues, security constraints, and managing technical debt) and use that insight to shape platform roadmaps, standards, and guardrails that remove toil and accelerate delivery.

They own the teams backlog and roadmap, aligning stakeholders on outcomes and priorities: gathering requirements and feedback, translating them into well-shaped work items, and facilitating collaboration across teams. They ensure functional and non-functional requirements are captured, and they play a key role in FinOps governance to manage public cloud costs responsibly. When critical issues occur, the Manager helps coordinate an effective response to restore service quickly and drive learning through clear follow-up actions.

Key accountabilities :

- People Leadership & Team Health : Hire, coach and develop engineers and Team Leaders through regular 1:1s, feedback and performance reviews; foster an inclusive, psychologically safe culture; maintain sustainable pace and team morale; and actively remove blockers so the team can deliver.

- Delivery, Backlog & Stakeholder Alignment : Own and prioritise the backlog and roadmap for platform services/capabilities; align stakeholders and product teams on outcomes, scope and timelines; manage dependencies, risks and delivery plans; communicate clearly why and what to the team; and ensure services are production-ready (SLAs/SLOs, runbooks, on-call readiness, release and change practices).

- Continuous Improvement : Drive continuous improvement based on data and feedback; identify and remove sources of toil and delivery friction; and improve developer experience for product teams through automation, standardisation and self-service capabilities.

- Strategy & Outcomes : Define team goals/OKRs aligned to company and technology strategy; translate strategy into an executable roadmap; balance near-term delivery with platform sustainability (reliability, security, maintainability, cost).

- Learning & Technical Currency : Stay current with public cloud services, CNCF ecosystem and modern engineering practices; bring relevant ideas into the roadmap; and ensure the team has time and support to learn and apply them pragmatically.

- Technical Leadership & Platform Design : Provide technical leadership on platform and cloud solution design, applying strong software engineering principles and non-functional requirements (scalability, reliability, security, operability). Guide design reviews and technical decisions to ensure platform services/capabilities address real engineering pain points and deliver measurable value for product teams.

- Leadership Development : Coach Team Leaders to strengthen people leadership, delivery management and technical decision-making; help them build autonomy, consistency and healthy team practices.

- Documentation & Governance : Ensure clear, accessible documentation for platform services (standards, how-to guides, runbooks, architecture decisions) that enables self-service for product teams and meets business and compliance requirements.

- Reliability, Incident Response & Operations : Ensure platform services are observable, resilient and operating within agreed targets; coordinate incident response for outages or security incidents; drive root-cause analysis and follow-up actions; and continuously improve operational practices to prevent recurrence.

Skills, knowledge and experience :

- Understanding and experience in applying Servant Leadership principles

- Experience in platform initiatives and building self-service capabilities to improve overall engineering experience

- Experience in roadmap and backlog management in Agile delivery

- Deep knowledge of Microsoft Azure

- Knowledge in containerization technologies (including Kubernetes, Helm)

- Knowledge in APIs, their design components and API Management Solutions (example Kong)

- Knowledge of Google Cloud Platform services

- Knowledge in computer networks and cyber security

- Knowledge in AI-enabled systems or workflows

- Understanding in DevOps/DevSecOps/SRE principles and practices

- Experience with git and automation pipelines platforms (Azure DevOps, GitHub)

- Experience in using project/product management tools (Azure DevOps, Jira, AHA.io)

- Skilled in planning and designing platform solutions according to functional and non-functional requirements

- Strong Software Engineering background

Advantageous :

- Microsoft Azure Administrator certified

- Microsoft Azure DevOps Engineer certified

- Certification in Kubernetes

- Certification in Scrum Product Owner role

- Certification in FinOps framework

Personal Competencies :

- Servant Leader : Earn team respect through listening, empathy, and leading by example.

- Coordinator : Build strong relationships with stakeholders and cross-functional teams across various regions/offices.

- Conflict Resolution : Facilitate discussions and explore alternative solutions to challenges.

- Self-Motivated : Eager to learn new skills and take personal responsibility.

- Adaptable : Anticipate, troubleshoot, and solve issues under pressure.

- Organised : Manage responsibilities and multitask effectively with excellent administrative skills.

- Communicative : Demonstrate excellent English communication skills, both oral and written, within the team and with third parties.

- Assertive : Ensure adherence to Agile principles and make tough decisions.

- Situationally Aware : Anticipate and address problems promptly.

- Enthusiastic : Show passion for Agile methodologies through continuous learning.

- Transparent : Foster a culture of openness and build business trust.

- Autonomous : Complete tasks with minimal supervision; proactively take ownership

- Critical Thinking : Apply sound logic for decision-making with attention to detail.

- Culture-Driven : Promote creativity, communication, and purposeful technology.

- Mentorship : Cross-train and develop team members' skills.

Additional information :

- Reports to : Head Of Engineering - Platforms

- Career stage : Team leadership + Technical

- Team size : 10 - 15 Member

- Work pattern : Bangalore (Hybrid/ 2 Days WFO)

Our values and competencies :

Our values reflect what we truly value in working together - they shape how we collaborate and grow, unlocking worlds of opportunities for our clients and ourselves. The Euromonitor Competency Framework translates these values into actions, driving success and delivering real impact. It provides a shared language and global standard, ensuring we approach challenges with clarity, consistency and a unified vision for achieving meaningful growth and lasting value.

1. Curiosity :

- Critical thinking : Systematically evaluating information, concepts, or situations to make reasoned and well-informed decisions.

- Solutions focus : Consistently seeking and implementing constructive solutions to challenges, with an emphasis on forward-thinking problem-solving.

- Continuous improvement : Proactively identifying incremental enhancements in processes, products, or practices to achieve ongoing excellence.

2. Integrity :

- Ethical conduct : Behaving honestly, transparently and professionally in all interactions, maintaining integrity and standards to build trust.

- Operational effectiveness : Optimising resources and processes to realise commercial benefit and achieve goals.

- Customer focus : Prioritising the expectations of customers, ensuring a commitment to delivering excellent products, services, and experiences.

3. Empowerment :

- Professional development : Growing knowledge, skills, and abilities of self and others, to enhance performance, expertise, effectiveness and career growth.

- Accountability : Proactively takes accountability for identifying opportunities and taking action to drive progress and achieve desired outcomes.

- Adaptability : Adjusting to changing circumstances and requirements; effectively embracing and navigating transitions for future success.

4. Diversity :

- Inclusion : Taking action to create and maintain an environment where all individuals feel valued, respected and able to participate.

- Cultural acumen : Embracing differences to foster innovation and enhance our ability to cater to a wider range of customer needs.

- Leverages diversity : Harnessing unique perspectives, skills and experiences for combined strength in the pursuit of excellence.

5. Collaboration :

- Active alignment : Working with others within and across teams to achieve individual, team, and organisational goals in a cohesive manner.

- Impact & influenc e: Effectively conveying ideas, information, and messages, ensuring clarity, comprehension, and engagement.

- Teamwork : Fostering a supportive culture of accountability to consistently strive for excellence in team performance.

Why work with us?

Globally diverse, locally united :

Our 16 global offices are melting pots of culture and innovation. Your unique background and perspective are exactly what we need to enrich our collaborative team. No matter where you're based, you're part of a global conversation. Feel you're a match? We're eager to hear from you.

Respect and inclusion at every step :

Your journey with us should be seamless. From application to interview, we're committed to making every process accessible. Need adjustments? Just chat with your recruiter - we're here for you.

Celebrating you :

Our culture thrives on high performance and recognition. Here, it's not just about what you achieve but how you achieve it too. We celebrate your successes, creating a fulfilling and satisfying work environment.

The things that matter :

We care about your well-being. That's why we offer competitive salaries, enhanced healthcare, pensions, generous holiday allowances, and a Core hours policy that gives you flexibility. Our benefits are designed to support your life, both in and out of work.

Purpose beyond the workplace :

We understand that people want more from their work than just a job. Our Corporate Social Responsibility (CSR) programme empowers every colleague with two volunteering days a year and the chance to donate to a charity of their choice when they join. Whether mentoring locally, fundraising globally, or reducing our environmental impact, we're all about making a positive difference and unlocking worlds of opportunity.

Your growth, our priority :

We're passionate about enabling you to excel and adapt in our fast-evolving landscape. With dedicated support for your professional growth, we offer career paths and development opportunities that grow with you.

Equal Employment Opportunity Statement :

Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organisation, or other non-merit factor.