Role Summary :

We are seeking a Senior Site Reliability Engineer (SRE) with deep expertise in observability, monitoring framework design, and Azure platform operations. This is a hands-on technical leadership role responsible for owning and driving the end-to-end monitoring framework for all Atlas5 production environments.

Key Responsibilities :

Monitoring Framework Ownership :

- Own the design, implementation, and ongoing management of the Atlas5 monitoring framework across all 5 layers : Infrastructure, Data Tier, Application, Integration, and File Exchange.

- Define and configure alert thresholds, severity levels, and escalation paths.

- Ensure every alert triggers a Jira incident ticket and DevOps channel notification within defined SLA.

- Enforce mandatory RCA completion for all P1-Critical incidents.

Tool Selection & Implementation :

- Evaluate and implement monitoring toolsets (Azure Monitor, Prometheus, Grafana, New Relic, SigNoz, Zabbix, Dynatrace).

- Build a cost-effective hybrid monitoring stack.

- Integrate monitoring tools with Jira Service Management.

- Build and maintain unified monitoring dashboards.

SRE Practice & Incident Management :

- Define and maintain SLOs, SLIs, and error budgets.

- Lead incident response for P1-Critical production incidents.

- Configure auto-escalation for unacknowledged Critical alerts.

- Conduct regular alert quality reviews.

Azure Observability Engineering :

- Configure and manage Azure Monitor, Log Analytics, and Application Insights.

- Design and manage KQL queries for alerting and reporting.

- Optimize monitoring costs through Metric Alert migration.

- Instrument applications with Open Telemetry.

Required Experience & Skills :

- 8 - 10 years of experience in SRE, observability engineering, or cloud operations.

- Proven experience designing monitoring frameworks from scratch in Azure.

- Strong Azure Monitor expertise (Log Analytics, Application Insights, KQL).

- Hands-on experience with at least 2 of : Prometheus, Grafana, New Relic, Datadog, Dynatrace, Zabbix, SigNoz.

- Experience integrating monitoring with incident management tools (Jira, PagerDuty).

- Scripting : KQL (mandatory), PowerShell or Python.