Engineer Manager - Integration Architecture

Description :

Team Leadership & People Management :

- Hire, onboard, and develop integration engineers, creating clear career progression.

- Conduct regular 1:1s, performance reviews, and provide ongoing coaching and

- Set team goals, manage capacity planning, and align team objectives with business paths, mentorship, priorities innovation.

- Foster a collaborative, learning-oriented culture that promotes technical excellence and

- Partner with Product and other engineering teams to deliver integrated solutions.

Technical Leadership & Architecture :

- Define and drive the integration architecture strategy and technical roadmap.

- Lead development of integrations between enterprise systems : CRM, ERP, PLM, and

- Finance systems, such as Salesforce and NetSuite.

- Provide technical guidance, code reviews, and architectural decisions for complex integration challenges.

- Ensure robust and well-tested solutions with Munit and end-to-end testing.

- Establish and enforce integration development standards, patterns, and best practices.

- Remain technically involved in complex integrations, troubleshooting, and architectural decisions.

Operations, Maintenance & Platform Management :

- Oversee MuleSoft integration performance, health, and stability using monitoring tools.

- Lead response to integration-related incidents and ensure timely resolution.

- Perform regular maintenance tasks, including applying patches, upgrades, and security fixes.

- Identify and implement optimizations for integration performance, scalability, and reliability.

- Implement best practices for MuleSoft operations and infrastructure management.

- Document operational procedures, knowledge base articles, and system configurations.

- Ensure integrations meet security policies, standards, and compliance requirements.

Deployment and Release Management :

- Lead the deployment of MuleSoft applications and integrations across different environments (development, testing, production).

- Understand modern software development practices, including Agile, CI/CD, and building distributed systems for scalability and resilience.

- Coordinate with development teams to ensure smooth and successful releases.

- Manage and maintain deployment pipelines and automation processes.

Strategic & Business Collaboration :

- Work with business stakeholders to understand requirements and translate them into scalable technical solutions.

- Lead integration initiatives from planning through delivery, ensuring quality and timelines.

- Communicate technical concepts, project status, and strategic recommendations to technical and business audiences.

- Collaborate with vendors and support providers to optimize platform capabilities.

Desired Traits :

Management & Leadership Experience :

- 3+ years of engineering management experience, including hiring, performance management, and team development

- Experience managing technical teams of 3-8 engineers with demonstrated ability to scale teams

- Track record of building high-performing teams and developing engineering talent

- Experience with agile methodologies and leading cross-functional initiatives

Technical Expertise :

- 8+ years of hands-on experience in MuleSoft Anypoint Platform, including MuleSoft Flow development, API Manager, and Anypoint Studio.

- Have earned the Mulesoft Certified Platform Architect - Level 1 certification.

- Deep Understanding of integration patterns, ESB concepts, and API-led connectivity.

- Proficiency in working with various data formats (JSON, XML, CSV) and protocols (HTTP, REST, SOAP, JMS).

- Familiarity with cloud platforms (e.g., AWS) and MuleSoft CloudHub 2.0, Runtime Fabric.

- Familiarity with Supply Chain-focused integrations and solutions.

- Knowledge of monitoring tools (e.g., Datadog, etc.) and logging frameworks.

- Understanding of DevOps practices, CI/CD pipelines, and automation tools.

- Deep understanding of networking, security, and infrastructure concepts.

- Deep understanding of Mulesoft API-led connectivity, integration best practices, and engineering principles.

- Familiarity with Supply Chain focused systems and integrations, such as CRM, ERP, PLM, and Finance systems.

- Experience in creating, configuring, and managing API Gateway, API Policies, API Versioning, and Contract Addition.

- Strong understanding of relational databases and fluency with SQL.

- Should know about creating and maintaining documentation related to services, solutions, and interfaces.

- Knowledge or previous experience in designing public and private enterprise secure services using RAML and REST-based APIs and SOAP-based APIs.

- Working experience with either Java, JavaScript, .NET, or Python.

- Desire and ability to mentor and guide integration engineers.

- Strong technical and problem-solving skills.

- Excellent communication and interpersonal skills.

Problem-Solving and Analytical Skills :

- Ability to diagnose and resolve complex technical issues in a timely manner.

- Strong analytical and troubleshooting skills with a systematic approach.

- Ability to perform root cause analysis and identify effective solutions.

- Attention to detail and a focus on quality.

Operational Skills :

- Experience in managing and supporting enterprise-level applications and integrations.

- Ability to prioritize tasks, manage incidents, and work under pressure.

- Experience with system monitoring, alerting, and escalation procedures.

Communication and Collaboration Skills :

- Excellent written and verbal communication skills.

- Ability to communicate technical information to both technical and non-technical audiences.

- Strong interpersonal skills and the ability to work effectively in a team.

- Ability to collaborate with cross-functional teams and stakeholder