Endpoint Automation Engineer Aternity

Role Purpose :

Drive endpoint self-healing and remediation automation through Aternity by building, signing, deploying, and operating PowerShell-based automations executed via Aternity Runbooks.

The role focuses on turning Aternity insights (performance, stability, and user-impact signals) into safe, repeatable remediation and optimization actions across the endpoint estate.

Strong scripting and secure automation practices are the priority; Aternity platform knowledge is desirable but can be learned quickly by a capable automation engineer.

Principal Accountabilities and Responsibilities :

Business, Customers, and Stakeholders :

- Deliver measurable reduction in endpoint vulnerabilities and recurring incidents through automation-led remediation.

- Partner with Security, EUC/Workspace, Service Management, and Operations to prioritize high-impact remediation use cases.

- Enable faster recovery and reduced user disruption by implementing targeted self-healing actions.

- Provide clear reporting on remediation outcomes (coverage, success/failure rate, time-to-remediate, risk reduction).

- Support audit and compliance needs with traceable change records and execution evidence.

Internal / Operational Responsibilities :

- Develop robust PowerShell scripts for detection, remediation, rollback, and post-remediation validation.

- Sign scripts and manage secure script execution controls in line with enterprise policy.

- Build and maintain Aternity runbooks, targeting logic, phased rollout, and scheduling.

- Execute controlled deployments (pilot/canary/global), monitor runtime outcomes, and optimize based on telemetry.

- Troubleshoot failed remediations and maintain reusable script/runbook standards.

- Maintain documentation, version control, and operational playbooks for support continuity.

Risk, Governance, and Controls :

- Follow secure coding and change governance practices.

- Ensure scripts are idempotent, logged, and rollback capable.

- Validate compatibility across device types, OS versions, and user contexts.

- Reconcile reporting variances across tools/dashboards when required.

- Support secure authentication practices for automation integrations, including OAuth 2.0 token-based flows.

Functional Knowledge :

Core (Must Have) :

- Advanced PowerShell scripting in enterprise environments.

- Hands-on script signing and execution policy governance.

- Strong understanding of endpoint remediation patterns (registry/services/files/processes/app lifecycle).

- Experience with controlled enterprise deployment practices (pilot, phased rollout, rollback, validation).

- Strong troubleshooting and operational support skills for endpoint automation.

- Working knowledge of OAuth 2.0 (client credentials, access tokens, refresh patterns, API auth handling).

Preferred (Good to Have) :

- Hands-on Aternity experience (runbooks/workflows/actions/telemetry/dashboarding).

- Experience integrating automation scripts with authenticated APIs.

- Exposure to vulnerability remediation and patch compliance programs.

- Experience with MECM/Intune or similar endpoint management tooling.

- Basic macOS scripting/remediation exposure.