Description :

We are seeking an empathetic and strategic User Experience Designer to craft meaningful, intuitive experiences for a suite of web, mobile, and digital assistant applications. This role combines UX design thinking with strong front-end engineering skills, contributing to the evolution of modern digital experiences across platforms such as community portals, mobile apps, and internal dashboards.

Required Qualifications :

- 5+ years of experience as a UX Designer in SaaS or complex enterprise systems

- Proven experience conducting end-to-end UX design from research and strategy to usability validation

- Strong understanding of user-centered design principles, accessibility, and responsive design

- Proficiency with design and prototyping tools (Figma or Adobe XD)

- Experience creating wireframes, prototypes, and user flows for large-scale applications

- Ability to communicate design decisions effectively to both technical and nontechnical stakeholders

- Familiarity with Agile product development and working closely with Product Owners and Developers

- Experience in PropTech or real estate management domain is preferred

Key Responsibilities :

- Conduct user research, interviews, and surveys to understand the needs, pain points, and goals of business users

- Develop personas, journey maps, and service blueprints to visualize end-to-end user interactions across the ecosystem

- Define information architecture and user flows for complex multi-role systems

- Create low- and high-fidelity wireframes, prototypes, and interaction models to illustrate design concepts

- Facilitate usability testing and feedback sessions, analyzing results and iterating designs for clarity and efficiency

- Collaborate with Product Owners and UI Designers to align UX strategy with product roadmaps and business goals

- Partner with engineering teams to ensure design intent is preserved during implementation and aligns with accessibility and usability standards

- Contributes to the development of a consistent design system across all platform - web, mobile, and AI interfaces