What Youll Do :

Duck Creeks products are designed for cloud-native true SaaS architecture and have a complex architecture that spans multiple layers of code and functionality.

All products are deployed on the Azure cloud platform and use several Azure cloud services.

We complete end-to-end automated testing and automate the end-to-end build to production deployment CI/CD processes.

We are building a future-forward Duck Creek platform that will serve as the foundation for all the products and will provide multiple services that other products will use.

The platform will include infrastructure, data, and various other services that will be required by all the products.

You will work on one or more of Duck Creeks products.

Responsibilities :

As a Senior People Manager, Engineering, you will be responsible for managing and ensuring the performance and results of multiple agile teams across the Engineering organization.

Your key responsibilities will include : .

Team Leadership and Management :

- Manage and be accountable for the performance and results of multiple agile teams.

- Lead and supervise teams, assuming people management responsibilities including the management of direct reports and subordinate team members.

- Set performance objectives and conduct annual performance reviews.

- Develop staff members through coaching and fostering a positive work environment.

- Mentor and grow team leaders, ensuring they have the support and guidance needed to succeed.

- Build and lead a culture of accountability to meet business objectives and goals.

Strategic Planning and Execution :

- Manage planning, staffing, budgeting, and expense priorities.

- Recommend and implement changes to methods and processes.

- Drive teams to adhere to existing processes and define new/improved processes.

- Establish operational objectives and plans, delegating assignments to staff members.

- Provide end-to-end governance and manage stakeholder relationships across the business group.

- Perform risk and dependency management across the engineering organization.

- Oversee resource planning activities and drive process improvement across the suite.

Technical Leadership :

- Lead and manage the technical activities of multiple complex software development projects.

- Ensure the team delivers software within the accepted quality standards by facilitating a working definition of done (DoD) for Agile stories within each team.

- Motivate teams to solve problems and deliver high-quality results.

- Play an active lead role within the skill organization.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

What Youve Done :

Education and Work Experience :

- Bachelors degree in Computer Science, Computer Information Sciences, or a related field.

- Total Work Experience : 15+ years (related to software development), 12 years minimum.

- OR Masters degree with 12+ years of experience.

- Leadership Experience : 5 years minimum.

- Product Development Experience : 6+ years.

Knowledge and Skills Required :

- Proficient in scalable, resilient, modern, cloud-native development with .NET (primarily), Python, or Typescript.

- Proficient in Object-oriented design, .NET (preferred).

- Proficient in CI/CD technologies to deliver software to customers with full automation.

- Experience building monitoring, alerting, and observability for maintaining high customer SLAs for SaaS delivered products.

- Excels in the ability to lead, teach, and guide modern software-development practices across Product Development, operating independently with guidance.

Specialized Knowledge, Skills, and/or Abilities :

- Strong engineering background with the ability to multi-task and work on several projects simultaneously.

- Deep knowledge of Agile Scrum.

- Strong leadership skills with a focus on mentorship and team development.

- Strong verbal and written communication skills.

- Ability to drive third-party relationships when required.

- Exceptional problem-solving and analytical skills.

- Human relation skills or combined skills in understanding, developing, and/or motivating people.

Other Requirements :

- Travel : 0-10.

- Work Authorization : Legally authorized to work in the country of the job location.