Job Title : Digital Automation Engineer

Experience : 3+ Years

Location : Remote

Role Summary :

We are looking for an Automation Engineer to design and build solutions that eliminate manual tasks within production support operations. This role is primarily focused on automation engineering, with secondary exposure to production support. The ideal candidate will also have hands-on experience with AWS, CI/CD pipelines, and Slack integrations to support modern automation and DevOps-driven workflows.

Key Responsibilities :

- Build and deploy automation solutions using Python/Java/Node.js or RPA tools

- Automate monitoring, alerts, reporting, and reconciliation processes

- Integrate systems via REST APIs, database connections, and file-based workflows

- Identify and optimize manual support processes through automation

- Support L2/L3 production activities, including incident triage and RCA

- Work with monitoring tools such as Splunk and Grafana for log analytics and dashboarding

- Support releases, deployments, and environment-related activities

- Build and maintain CI/CD pipelines using tools like Git, Jenkins, GitHub Actions, or similar

- Develop AWS-based automation (Lambda, CloudWatch, S3, API Gateway, IAM workflows, etc.)

- Create automation workflows integrated with Slack for notifications, approvals, and operational triggers

- Collaborate with DevOps and Cloud teams to ensure scalable, secure automation design

Required Skills :

- 3 to 5 years of experience in automation, scripting, or software engineering

- Strong coding skills in Python, Java, or JavaScript

- Hands-on experience with REST APIs, JSON, SQL

- Exposure to monitoring platforms like Splunk and Grafana

- Basic understanding of production support and ITIL processes

- Experience working with ServiceNow or other ITSM platforms (preferred)

- Practical experience working with AWS cloud services

- Experience building CI/CD pipelines using modern DevOps tools

- Experience implementing Slack integrations using bots, webhooks, or API-based workflows

Preferred Qualifications :

- Experience with event-driven automation

- Exposure to containerization (Docker/Kubernetes)

- Knowledge of security best practices in automation and cloud workflows