Job Description :

Communication : Average to good, as the candidate will have client-facing experience and will handle operational coverage.

Shift : Candidate should be flexible for a 24/7 role. Current available shifts are 9:00 AM to 6:00 PM IST and 2:00 PM to 11:00 PM IST.

Skill Set : Very good experience in Azure, troubleshooting, and cloud provisioning/hosting, GitLab CI/CD pipelines, Kubernetes, and understanding of networking.

- Python with automation experience is good to have.

- Experience : 4 to 5 years of Azure cloud experience.

Provider & Patient Association Solutions (PPAS) has a need for a DevOps Engineer, reporting to the Manager of Prod Ops. This role will interact with delivery, engineering, and development teams, providing implementation support for both product and project SaaS (Software as a Service) solutions.

This role will deploy solutions into the Azure Cloud using automation and CI/CD. Also, will be responsible for log analysis, monitoring, troubleshooting issues in a production environment, and participating in release deployments.

Responsibilities :

- Deploy automation which reduces risk management and uphold the infrastructure of the organization.

- Extensive collaboration: deployment and monitoring, with the focus to enhance overall system reliability and scalability.

- Manages day-to-day of the ticketing queue for clients ensuring completion in line with client needs/expectations.

- Build and operate IHP and DHH infrastructure.

- Performs maintenance, upgrades, and migrations.

- Has working knowledge of support processes and working in support environment.

- Enforce and support a consolidation strategy for DevOps tools.

- Align on the quality strategy.

- Manage build infrastructure and pipelines.

- Manage application configuration and secrets.

- Enforce and operationalize the build strategy.

- Administer an appropriate deployment pattern.

- Administer Infrastructure as Code (IaC).

- Manage Azure Kubernetes Service infrastructure.

- An understanding of the Azure Cloud catalog.

- Provide technical support for critical business systems, including incident management, problem management, and change management.

- Collaborate with cross-functional teams to identify and resolve issues, ensuring minimal impact on business operations.

Previous Experience with the Following Technologies :

- GitLab CI/CD

- Azure Kubernetes

- Strong analytical and problem-solving skills

- Log Analytics

- Terraform

- Application Gateway

- Container Registry

- Virtual Networks

- Blob Storage

- Logic Apps

- Azure App Service

- Solid understanding of ITIL framework and best practices

- Experience in working with incident management tools such as ServiceNow

- Monitoring and Troubleshooting

Like to Have :

- Azure Functions

- Load Balancer

- API Management

- Relational databases in the cloud (PostgreSQL, MS SQL server)

- Azure Databricks

- Azure Synapse Analytics

Software Development Lifecycle and Release Engineering:

- Infrastructure as code

- Source control

Automation and CI/CD :

- Familiar with various automation tools for developing digital pipelines (CI/CD pipelines).

- Continuous automating, and deployment.

Additional Information :

- Candidate with Azure certifications would be strongly considered.

- Job requires time zone alignment with European and US Eastern time zones, typically afternoon and evening alignment (IST).

- Off hours support rotation, including periodic release and production support weekend work.