Experience:

Min 1.6 yrs with documents

Work Mode:

Onsite

Job Responsibilities:

- Hands-on experience with Microsoft Outlook and Windows OS administration.

- Familiarity with ITSM tools (ServiceNow, Freshservice, etc.) and asset management platforms.

- Working knowledge of Active Directory, OneDrive, and user administration.

- Strong troubleshooting skills across hardware, software, and network domains.

- Clear communication abilities with end-users and stakeholders.

- Ability to document processes, create SOPs, and contribute to IT knowledge base.

- Customer-centric mindset with a proactive approach to problem-solving.

Mandatory submission of:

- Educational qualification documents (marksheets and degree certificates).

- Experience proof from all previous employers (relieving letters, experience certificates, pay slips).

Preferred Qualifications (Good to Have):

- Exposure to cloud platforms (Microsoft 365, Azure, or AWS).

- Knowledge of endpoint management tools (Intune, SCCM).

- Experience with backup solutions and disaster recovery planning.

- ITIL Foundation certification or equivalent.

- Familiarity with scripting (PowerShell, Batch) for automation.