Skills :

- In-depth Windows (2016 and higher versions, Win11 & Higher versions), Linux & High Availability, Load Balancing, and Disaster Recovery.

- Exchange, Security products, MCSE, AWS, Hyper-V, Nutanix, Citrix, SAN, NAS, virtual Platform experience, ITIL, Cisco IPT (not must but good if have expertise).

- Troubleshooting complex issues.

- Hands-on experience on configuration management like Ansible, terraform.

- Ability to install and manage multiple application environments.

- In-depth knowledge of Server hardware, Lenovo Laptops hardware.

- In-depth networking background.

- VPN Endpoint troubleshooting.

- 24/7 Support.

- As Required Including But Not Limited To :

1. Hardware and infrastructure.

2. Third party application support.

Job Functions :

- Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).

- Support cloud infrastructure on AWS/ azure platform.

- Hands on experience on Backup and restore technology.

- Handle IT project role out in Server domain.

- Configuring and maintaining Hyper V.

- Configuring and managing Antivirus.

- O365 configuration and management.

- VPN configuration and management.

- Monitoring and configuring logging of devices, endpoints.

- Troubleshooting knowledge of windows and hyper V cluster.

- Managing load balancing devices.

- Configuring and managing Storages as SAN, NAS.

- Troubleshooting issues on replication at windows and storage level.

- Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors.

- Performance monitoring of servers (Disk space, usage, CPU & Memory usages).

- Blue dump analysis.

- Troubleshooting port communication/ depletion issues.

- Configuring Print Servers.

- Patching Servers using WSUS /tools.

- New server VM builds & in place OS upgrades.

- File & Print server's migration.

- Maintaining Auditing and logging of servers and endpoints.

- Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers.

- Configuration management using Ansible, terraform.

- Troubleshooting AD replication issues.

- Managing AD, GPO, DNS & DHCP.

- Managing Hyper-V environment.

- Worked on performance Servers.

- Server Management using ILO.

- Supporting On-call support for high priority issues.

- Following ITIL Processes (Change Management, Incident Management & Problem Management etc.).

- Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.

- Willing to work extended hours for supporting projects and troubleshooting issues.