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Job Description

Job Description :


- The DC Operations team has responsibility for 24X7 operations


- Data Centre Operations Admin plays vital role with primary focus on managing day to day operations of Customer's Data Centre.


- This Candidate will work with various stakeholders - COLO service Provider, Vendors and Technology Infrastructure Group teams (within DC/DR) to support Data Centre operations


- Must work well in team environment with high individual productivity with a can-do attitude.


- Flexibility to work with teams that operate in 24 X 7 shifts


- Data Centre - Passive infrastructure, knowledge on Cooling / Containment, Electrical power, Air purification, firefighting safety etc.


- Proven concept understanding and experience of Data Centre Structured Cabling and labelling standards


- Knowledge in Rack Mounting of Servers, Storage, Network equipment and other hardware


- Manage partners/outsourcing vendors efficiently so that the outsourced resources are of high quality and well utilized.


- Introduce new processes/systems and/or redefine existing processes to align with changing business/technology needs.


- Ability to set processes to manage high transactional oriented environment for seamless operations.


- Experience of working in a highly robust & dynamic technology environment


- Comfortable leading in a fast-paced team environment and possess very good communications skills.


- Vendor management and negotiation skills


- Rack mounting, Commissioning / Decommission of IT hardware


- Datacentre structured cabling and troubleshooting


- Manage day to day operations using the DCIM tools & Preventive checks, Temp, Cooling, Safety / Security & maintain Hygiene


- Coordinate with COLO service provider to manage Electrical / UPS PDUs, HVAC and other Data Centre performance parameters are monitored and tracked


- Plan and co-ordinate Maintenance / other support activities (UPS / electrical / HVAC etc.)


- Compile, maintain and share performance reports and metrics with various stakeholders, on regular interval


- Certifications - ITIL, CDCP, other IT infra professional certifications


- Proven understanding of Data Centre Best practices and TIA-942 /Uptime and other standards


- Awareness and working knowledge of DCIM tools


- Exposure and understanding of the below IT Infra technologies :


i. LAN / WAN Technologies


ii. Operating Systems: Basic knowledge of Solaris, Red Hat Enterprise Linux, Windows


iii. Databases: Basic Knowledge of DB


iv. Storage: Basic Knowledge SAN and NAS technologies


v. Networking: Basic Understanding of TCP/IP


vi. Microsoft Technologies: Basic Knowledge of Active Directory and MS Exchange


vii. Tools: MS Visio, DCIM, MS Project, MS Office


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