Location : Delhi

Experience : 5- 8 Years

Domain : Engineering / Customer 360 / Data Platforms

About the Role :

We are looking for a highly analytical Data Analyst with strong SQL and API debugging expertise to support Customer 360 data platforms. The role involves investigating data issues, conducting root cause analysis, and collaborating with engineering and product teams to improve data reliability and operational stability.

Key Responsibilities :

- Analyze Customer 360 data flows to identify and resolve data issues

- Perform end-to-end Root Cause Analysis (RCA) for data incidents

- Conduct raw data investigation using complex SQL queries

- Debug REST/JSON and Java-based APIs for integration and data discrepancies

- Identify data inconsistencies and recommend corrective actions

- Translate technical findings into actionable business insights

- Work closely with engineering, product, and data teams to improve platform reliability

Required Skills :

- Strong SQL skills (complex joins, queries, data investigation)

- Hands-on experience with REST APIs, JSON, and GraphQL

- Experience in data issue investigation and RCA

- Strong analytical and problem-solving abilities

- Excellent stakeholder communication skills

Good to Have :

- Experience with Customer 360 platforms

- Exposure to data quality and monitoring frameworks

- Understanding of enterprise data ecosystems