Key Responsibilities :

- Develop, customize, and configure solutions within Microsoft Dynamics 365 CRM.

- Design and implement CRM workflows, plugins, custom entities, and business rules.

- Build integrations with third-party applications using Web APIs and other integration tools.

- Develop and maintain applications using .NET, Visual Studio, Power Apps, and Power Automate.

- Customize and extend CRM UI to meet user and business requirements.

- Troubleshoot, debug, and optimize CRM solutions for performance and scalability.

- Work closely with business analysts and stakeholders to gather requirements and deliver effective CRM solutions.

- Provide ongoing support, enhancements, and documentation for CRM applications.

- Ensure CRM platform follows best practices, governance, and security standards.

Technical Skills Required :

- Strong development experience with Microsoft Dynamics 365 CRM

- Proficiency in .NET framework and C#

- Hands-on experience with Power Platform (Power Apps, Power Automate)

- Expertise with Visual Studio for development and deployment

- Strong knowledge of Web API, JavaScript, HTML, and CSS for CRM customization

- Experience with CRM UI customization and workflow automation

- Knowledge of SQL Server and database concepts

- Familiarity with Agile development practices

Education :

- Bachelor's degree in Computer Science, Information Technology, or related field

- Microsoft certifications in Dynamics 365, Power Platform, or Azure (preferred)