Job Summary :

At Crisis24, the Lead Software Engineer designs, builds, and operates backend services powering our global mass notification platform. This role combines hands-on development with technical leadership and production ownership, focusing on delivering reliable, scalable, and high-performance distributed systems on AWS.

You will collaborate with engineering, QA, product, and support teams to deliver high-impact features while driving best practices in system design, development, and operations.

Responsibilities :

- Design and develop scalable backend services for mass notification and mobile platforms.

- Build and operate cloud-native microservices on AWS using containerized architectures.

- Own service reliability, observability, and performance, including monitoring and optimization.

- Define and evolve REST APIs and service contracts using OpenAPI specifications.

- Troubleshoot and resolve complex production issues with strong root cause analysis.

- Drive testing strategy across unit, integration, and performance testing.

- Collaborate with product, QA, and support teams to deliver high-quality features.

- Mentor engineers through code reviews, design discussions, and knowledge sharing.

- Contribute to CI/CD pipelines and improve development workflows through automation.

- Enforce secure coding practices and system design standards.

- Participate in on-call rotations and incident response.

- Continuously improve systems through modern engineering practices, including AI-assisted development workflows.

Qualifications :

- Bachelors degree in computer science, Information Technology, or related field.

- 7+ years of experience developing applications using .NET Core and REST APIs.

- Java / Spring and Golang (beneficial for broader mass notification ecosystem).

- Hands-on experience with queuing mechanisms such as Kafka and AWS SQS.

- Solid experience with both SQL and NoSQL databases (PostgreSQL, MS SQL, Cassandra, or equivalent).

- Strong understanding of coding standards, design patterns, and unit testing practices.

- Proven experience building REST APIs in containerized, distributed systems.

- OpenAPI/Swagger specification and lifecycle documentation.

- Hands-on experience with AWS cloud services and containerization using Docker.

- Practical experience with Kubernetes for container orchestration.

- Experience implementing AI-assisted development workflows (Copilot, agentic development patterns).

- Experience with test automation using Mocha or similar frameworks.

- DataDog or similar tools for observability, alerting, and troubleshooting.

- Demonstrated ability to implement and maintain CI/CD pipelines and DevOps best practices.

- Strong knowledge of software architecture principles including microservices, SOLID, and DDD.

- Knowledge of secure coding practices and application of security principles.

- Familiarity with Agile/Scrum development methodologies.

- Excellent problem-solving, analytical, and communication skills.