HamburgerMenu
hirist

Codvo.ai - Automation Test Engineer - Contact Center Analytics

Codvo
6 - 12 Years
Pune

Posted on: 30/06/2026

Job Description

Company Overview :

Codvo.ai is a digital engineering firm that specializes in building scalable software solutions and modernizing enterprise platforms. The company focuses on helping organizations accelerate their digital transformation journey through expertise in cloud-native development, data engineering, and intelligent automation. Operating across diverse sectors including fintech, healthcare, and retail, Codvo.ai partners with global enterprises to deliver high-performance technology products that drive operational efficiency and superior user experiences.

About the Role :

We are seeking a highly experienced SDET / Test Automation Engineer with a strong background in building scalable SaaS test automation frameworks and CI/CD pipelines. The ideal candidate will have expertise in end-to-end automation across UI, microservices, performance, and E2E workflows, preferably within the contact center or communications technology domain. This role requires strong problem-solving skills, full lifecycle development experience, and a deep understanding of both backend and frontend technologies.

Key Responsibilities :

- Design and develop scalable, high-performance test automation frameworks and scripts.

- Work across all phases of the Software Testing Life Cycle (STLC) : planning, design, implementation, execution, deployment, and support.

- Collaborate with Product Managers, UI/UX Designers, DevOps, and QA teams in an Agile/Scrum environment.

- Build and maintain end-to-end automation using Playwright and other frameworks with BDD (Gherkin) practices.

- Implement AI-driven automation solutions, including self-healing test capabilities.

- Ensure code quality, maintainability, and security through best practices such as code reviews and CI/CD processes.

- Perform performance testing and engineering using tools like JMeter and K6.

- Participate in code reviews, mentor junior engineers, and advocate best development practices.

- Develop strong debugging capabilities using languages such as Java, TypeScript, Python, or C.

Must-Have Qualifications :

- 7+ years of hands-on experience in software development / SDET roles.

- Strong expertise in test automation tools such as Playwright, Cypress, or Selenium.

- Experience with microservices architecture, Docker, and Kubernetes.

- Hands-on experience with SQL and NoSQL databases (PostgreSQL, MongoDB, Cassandra).

- Familiarity with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions).

- Experience with cloud platforms (AWS, GCP, Azure).

- Proven experience working on SaaS applications with high availability and scalability.

- Experience integrating with third-party APIs and real-time communication tools (e.g., WebRTC).

Nice-to-Have Qualifications :

- Background in contact center software, customer engagement platforms, or VoIP systems.

- Experience with performance tuning and observability tools (Prometheus, Grafana, ELK stack).

- Contributions to open-source projects or active participation in developer communities.

Preferred Background :

- Experience in SaaS or contact center technology companies (customer service, call center, or communication platforms).

- Strong understanding and advocacy of Agile principles and practices.

- Ability to collaborate with cross-functional teams and drive problem-solving initiatives.

- Excellent communication, facilitation, and stakeholder management skills.

- Bachelors or Masters degree in Computer Science, Engineering, or related field.

Tech Stack :

- Backend : Java, Spring Boot, REST APIs, Microservices

- Frontend : JavaScript, React.js, HTML5, CSS3

- Testing : Playwright, JUnit, Jest

- Database : PostgreSQL, MongoDB, Redis

- DevOps : Docker, Kubernetes, Git, CI/CD Pipelines

- Cloud : AWS / GCP / Azure

- Messaging / Streaming (Optional) : Kafka, RabbitMQ

- Monitoring / Observability : Prometheus, Grafana, Datadog

info-icon

Did you find something suspicious?

Similar jobs that you might be interested in

Loading chat...