1. Ansible Automation :

- Design and maintain enterprise-grade playbooks, roles, and collections.

- Automate OS patching, configuration drift correction, security hardening, and compliance enforcement across AWS, Azure, VMware, and REST-integrated environments.

- Combine Ansible with Terraform for seamless post-provisioning configuration.

2. AWS Cloud Automation :

- Architect serverless and event-driven automation using Lambda, Step Functions, EventBridge, SNS/SQS, S3 triggers, and Systems Manager.

- Build scalable, cross-account automation across AWS Organizations with proper IAM boundaries.

- Align all implementations with CIS, NIST, and AWS Well-Architected standards.

3. Kubernetes & Helm :

- Develop and own custom Helm charts for multi-environment Kubernetes deployments.

- Manage the full Helm lifecycle including upgrades, rollbacks, and canary releases.

- Drive GitOps adoption using ArgoCD or Flux.

- Automate namespace management, RBAC, secrets, and network policies.

4. Infrastructure as Code & CI/CD :

- Build reusable, versioned Terraform modules covering AWS networking, IAM, EKS, ECS, RDS, and security controls.

- Implement CI/CD pipelines for IaC using GitHub Actions or Azure DevOps with automated testing, linting, drift detection, and policy enforcement baked in.

5. Security & Compliance Automation :

- Automate CIS benchmark enforcement, vulnerability remediation, and infrastructure hardening.

- Integrate with CyberArk, AWS Secrets Manager, and SSM Parameter Store.

- Implement policy-as-code using OPA, Gatekeeper, or Conftest.

- Automate certificate lifecycle management end to end.

6. Observability & Auto-Remediation :

- Connect automation workflows to New Relic and LogicMonitor for telemetry-driven triggers.

- Build self-healing routines that detect, diagnose, and resolve incidents automatically.

- Convert operational runbooks into fully automated diagnostic workflows to cut MTTR significantly.

7. ITSM Integration :

- Integrate automation into SymphonyAI-driven ticketing, approval flows, CMDB updates, and change management processes.

- Build operational runbooks that map directly to ITSM workflows.